Bad Guy Ed Clark, again - FaunaClassifieds
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Old 01-18-2010, 04:15 PM   #1
rusticreptiles
Ed Clark, again

Here are my dealings with Ed Clark. Oh how I wish I knew of this Board before I purchased from him!

Back on 12/28/09 I told Ed I wanted to purchase his Black Pastel Male Ball Python, advertised at 440 grams. I wanted this snake for my first breeding project this season.

The snake and one companion (female ball python – normal CH, she was thrown in because of an accidental overcharge for the original snake), arrived on 12/30 via FedEx.

When I opened the package and retrieved the snakes, I thought both were deceased. Limp and lifeless.
Felt like they had been in the refrigerator. I took them to their cages to place them on their heating pads just in case (I wasn’t optimistic), and started to take pictures for proof of DOA. While doing so I noticed a muscle contraction from the male so I put them in a container with hot water bottles and towels. Both have survived thus far.

Here are the photos take on the first day:
http://picasaweb.google.com/PricklyP...K2ppZXtlsTLaA#

I bumped up both snakes heat to 95 degrees on the hot side and 78-80 on the cool side.
This precaution didn’t help the male and he developed a URI on 1/9/09 (heard wheezing late Sat afternoon). Which is not surprising due to the condition on arrival.

Upon bringing the animal to the vet (1/11/09), we also did a fecal since the snake provided one for us on the spot. This was positive for Strongyles.

At the second visit it was discovered that this snake was a FEMALE and not a Male. As mentioned above I was looking to purchase a male to breed with my female and this female was not what I had thought I purchased. This was confirmed by a reptile vet via probing.

I notified Mr. Clark of this on 1/14/09, also sending him receipts and a copy of the records indicating the snake is a female.

I have spent $305.60 as of today (1/18/09), and have one more visit scheduled bringing the total to: $375 on vet bills. I realize this isn’t a huge amount, but it is when you are treating an animal that you did not want in the first place.

I would like to be compensated for the cost of the snake since it was mis-sexed and I am now spending $675 on a snake that does me no good this year.
If Ed would refund me the $300 that I paid for the “male” then I will be satisfied.
If he refuses to refund the money then he needs to replace the animal per his advertisements on Kingsnake.com where I found his original ad for the ball python.

Taken from his ad:
Sexing.
While I strive to be 100% accurate on sexing thats not always the case. I will guarantee correct sexing for 30 days after you recieve it. If there is a sexing mistake that is brought to my attention within 30 days I will replace the missexed animal.


I have to say he was very quick to respond to my emails, even when I notified him on the snakes conditions upon arrival and the URI. Once I stated that the snake was a female, I have received one brief email that was not helpful and have yet to hear back.

Thank you for reviewing this and I hope that maybe he’ll get back to me and resolve this.

You can view our email interactions below and I can add copies of the receipts and records if needed.

Thanks,

Nicole Belval
 
Old 01-18-2010, 04:16 PM   #2
rusticreptiles
The male black pastel looked like he was in shed when I packed him up.

--- On Tue, 12/29/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Tuesday, December 29, 2009, 7:50 PM


They haven't yet...so thank you very much!

Thanks for everything and take care,
Nicole




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Tue, December 29, 2009 7:29:41 PM
Subject: Re: Message about: Captive Bred Black Pastel.

In case fedex did not send an email notification heres the track#.

7931 4157 6887

--- On Tue, 12/29/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Tuesday, December 29, 2009, 4:53 PM


Oh that's super. I was wondering if that's what you did, but everyone else I've dealt with has always shipped right off in the morning.
Thanks so much and thanks for the speedy replies. Never dealt with anyone who was so on top of things! Take care.




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Tue, December 29, 2009 4:01:24 PM
Subject: Re: Message about: Captive Bred Black Pastel.

Hi, I ship at night so they spend very little time in the box, will send track# when I get back tonite. Ed

--- On Tue, 12/29/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Tuesday, December 29, 2009, 3:49 PM


Hi Ed,

Just checking to see if the snakes have shipped yet and if so, what the tracking number is. Thanks a bunch.

Nicole




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 11:23:00 PM
Subject: Re: Message about: Captive Bred Black Pastel.

I will ship as planned and send a fedex shipping notification. thanks Ed

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 6:14 PM


I'll take the thin stripe female then. Thanks so much!

Can't wait to see them. Thanks again!

Nicole







--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 6:00:12 PM
Subject: Re: Message about: Captive Bred Black Pastel.

$65.00 each on the others if you want. will be there wednesday morning.

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 5:57 PM


Unless you want to sell them for $65, I'll take the refund. Thanks though!

So he will be arriving Wednesday then, correct? Just want to make sure I'm home all day.




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 5:22:04 PM
Subject: Re: Message about: Captive Bred Black Pastel.

I have that gorgeous female thin stripe or a nice male yellow belly het Ivory.

I can also refund the $65.00

let me know , I can ship tomorrow. thanks Ed

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 5:16 PM


Aw crap...I just paypal'd you the $365...got any others you wanna toss in? LOL!




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 5:12:23 PM
Subject: Re: Message about: Captive Bred Black Pastel.

Oops! I was in such a rush I never looked at the ad.

Yes you are correct its $325.00 shipped.

In the spirit of the Holiday lets make it $300.00 shipped

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 5:09 PM


I must have misread your ad. It appeared that shipping was included in the price. I will still take him though. So $365 will be heading your way via paypal.
Great news about the feeders though, makes my life easier.

Ship to:
Nicole Belval
50 C L Lane
Swanzey, NH 03446

603-209-6583 if needed

If you want to ship tomorrow for Wednesday arrival, that would be awesome. Let me know the ship and arrival date and I'll be sending payment right away.

Thanks so much,
Nicole

P.S. Can you tell me the genetics on this one (what were the parents)? Thanks!





--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: nicolebelval@yahoo.com
Sent: Mon, December 28, 2009 4:10:44 PM
Subject: Re: Message about: Captive Bred Black Pastel.

Hi Nicole, have fed this guy live, fresh killed and frozen thawed both mice and rats.

Lately I have fed alot of fresh killed jumbo mice as that's what I have had on hand.

$40.00 fedex priority overnight, I can ship right away if you would like.


paypal cmrcpythons@yahoo.com

--- On Mon, 12/28/09, nicolebelval@yahoo.com <nicolebelval@yahoo.com> wrote:


From: nicolebelval@yahoo.com <nicolebelval@yahoo.com>
Subject: Message about: Captive Bred Black Pastel.
To: cmrcpythons@yahoo.com
Date: Monday, December 28, 2009, 2:41 PM


*************
NOTE: This message was sent to you via the Kingsnake.com Classifieds. If you feel this message is fraudulent or abusive please forward it to classifieds@pethobbyist.com.
NOTE: DO NOT flag this message as SPAM/JUNK as your ability to receive legitimate messages from Kingsnake.com Classifieds may be compromised
*************

I'm very interested in your black pastel male. Only question is the prey live? I'm currently feeding F/T to all my collection, I can do the live if needed, just wanted to know ahead of time.

Will need shipping to zip 03446. Please let me know if he is still available and I'll send you payment asap.

Thank you,
Nicole

----------------------------------------------



The male black pastel looked like he was in shed when I packed him up.

--- On Tue, 12/29/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Tuesday, December 29, 2009, 7:50 PM


They haven't yet...so thank you very much!

Thanks for everything and take care,
Nicole




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Tue, December 29, 2009 7:29:41 PM
Subject: Re: Message about: Captive Bred Black Pastel.

In case fedex did not send an email notification heres the track#.

7931 4157 6887

--- On Tue, 12/29/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Tuesday, December 29, 2009, 4:53 PM


Oh that's super. I was wondering if that's what you did, but everyone else I've dealt with has always shipped right off in the morning.
Thanks so much and thanks for the speedy replies. Never dealt with anyone who was so on top of things! Take care.




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Tue, December 29, 2009 4:01:24 PM
Subject: Re: Message about: Captive Bred Black Pastel.

Hi, I ship at night so they spend very little time in the box, will send track# when I get back tonite. Ed

--- On Tue, 12/29/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Tuesday, December 29, 2009, 3:49 PM


Hi Ed,

Just checking to see if the snakes have shipped yet and if so, what the tracking number is. Thanks a bunch.

Nicole




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 11:23:00 PM
Subject: Re: Message about: Captive Bred Black Pastel.

I will ship as planned and send a fedex shipping notification. thanks Ed

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 6:14 PM


I'll take the thin stripe female then. Thanks so much!

Can't wait to see them. Thanks again!

Nicole







--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 6:00:12 PM
Subject: Re: Message about: Captive Bred Black Pastel.

$65.00 each on the others if you want. will be there wednesday morning.

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 5:57 PM


Unless you want to sell them for $65, I'll take the refund. Thanks though!

So he will be arriving Wednesday then, correct? Just want to make sure I'm home all day.




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 5:22:04 PM
Subject: Re: Message about: Captive Bred Black Pastel.

I have that gorgeous female thin stripe or a nice male yellow belly het Ivory.

I can also refund the $65.00

let me know , I can ship tomorrow. thanks Ed

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 5:16 PM


Aw crap...I just paypal'd you the $365...got any others you wanna toss in? LOL!




--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: Nicole Belval <nicolebelval@yahoo.com>
Sent: Mon, December 28, 2009 5:12:23 PM
Subject: Re: Message about: Captive Bred Black Pastel.

Oops! I was in such a rush I never looked at the ad.

Yes you are correct its $325.00 shipped.

In the spirit of the Holiday lets make it $300.00 shipped

--- On Mon, 12/28/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Monday, December 28, 2009, 5:09 PM


I must have misread your ad. It appeared that shipping was included in the price. I will still take him though. So $365 will be heading your way via paypal.
Great news about the feeders though, makes my life easier.

Ship to:
Nicole Belval
50 C L Lane
Swanzey, NH 03446

603-209-6583 if needed

If you want to ship tomorrow for Wednesday arrival, that would be awesome. Let me know the ship and arrival date and I'll be sending payment right away.

Thanks so much,
Nicole

P.S. Can you tell me the genetics on this one (what were the parents)? Thanks!





--------------------------------------------------------------------------------
From: Ed Clark <cmrcpythons@yahoo.com>
To: nicolebelval@yahoo.com
Sent: Mon, December 28, 2009 4:10:44 PM
Subject: Re: Message about: Captive Bred Black Pastel.

Hi Nicole, have fed this guy live, fresh killed and frozen thawed both mice and rats.

Lately I have fed alot of fresh killed jumbo mice as that's what I have had on hand.

$40.00 fedex priority overnight, I can ship right away if you would like.


paypal cmrcpythons@yahoo.com

--- On Mon, 12/28/09, nicolebelval@yahoo.com <nicolebelval@yahoo.com> wrote:


From: nicolebelval@yahoo.com <nicolebelval@yahoo.com>
Subject: Message about: Captive Bred Black Pastel.
To: cmrcpythons@yahoo.com
Date: Monday, December 28, 2009, 2:41 PM


*************
NOTE: This message was sent to you via the Kingsnake.com Classifieds. If you feel this message is fraudulent or abusive please forward it to classifieds@pethobbyist.com.
NOTE: DO NOT flag this message as SPAM/JUNK as your ability to receive legitimate messages from Kingsnake.com Classifieds may be compromised
*************

I'm very interested in your black pastel male. Only question is the prey live? I'm currently feeding F/T to all my collection, I can do the live if needed, just wanted to know ahead of time.

Will need shipping to zip 03446. Please let me know if he is still available and I'll send you payment asap.

Thank you,
Nicole

----------------------------------------------
 
Old 01-18-2010, 04:23 PM   #3
rusticreptiles
These are pertaining more to the current situation and lack of communication. I just wanted to include everything...I am an honest person and won't deny my errors in this matter (such as throwing out the packaging the snakes came in before the URI surfaced).

Sent 1/17/09
Hello Ed,


I still have not heard back from you on how you plan to rectify this situation.



I'm alerting you now that I will be posting our dealings on fauna classifieds BOI, I know you are familiar with it.

I also will be going to the court house on tuesday morning to file paperwork for small claims court.

I do not appreciate being put in this situation or the lack of attention you have shown me in resolving this matter.

You were attentive to my emails before this situation and for that I thank you, I do hope that your silence means you are working on a resolution that will appease us both.



I have another vet visit in the morning and will be having them confirm the gender of the other snake shipped to me as well.



Please get back to me as soon as possible and let's save both of us a lot of headache.


Nicole


Sent 1/16
Hello again Ed.

I would appreciate you letting me know how you plan to proceed in this situation. I had a female cooling in anticipation of this "male". If you are going to refund me, I would appreciate this asap so that I can try to acquire a male ready for this season.

If you are planning on replacing this animal, please let me know exactly how you plan to do this. I do not want this to drag out for weeks, I want his done and behind me as it has caused a lot of stress and inconvenience to me and my family.

Just one other question. If a fecal exam is something that should be done when keeping and receiving new reptiles, why did YOU not have this animal tested while it was in your posession? If parasites had been the ONLY thing wrong with this animal, you never would have heard from me as I do understand parasites can occur with any animal.

I await your reply,
Nicole


Hi Nicole, I used 40 hour heat packs in the box that I sent to you not hand warmers. look in the box and you will find the heat pack wrappers.

I will exchange the BP if indeed it was missexed. if you deciede to keep it after you are finished treating it we can work something out. internal parasites can be introduced to a Bp many ways including feeding rodents.fecal exams are a regular precaution when keeping and recieving new snakes. keep me posted Ed

--- On Thu, 1/14/10, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: UPDATE: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Thursday, January 14, 2010, 4:31 PM


Hello Ed,





There has been a lot to take in this week in regard to the male black pastel.



The black pastel went to the vet on Monday. He has a URI. The vet prescribed antibiotics as you suspected he would. We are to go back in every 3 days for 4 more injections (the first was given yesterday). The costs associated with the visits will total approximately $$520 – I have a receipt thus far for the money I spent Monday and today and have attached those receipts. Total as of today $236.20 and we still have 2-3 more visits to go.



We also ran a fecal and it was positive for intestinal parasites. You can see this on the receipts and records.



I am not happy about this situation and feel that it could have been avoided regardless of how the shipping company treated the package. It is not the shipping companies responsibility to know or care what is in each box regardless of labeling and warnings when shipping. It is the responsibility of the shipping party to take proper precautions with a live animal shipment. In this instance accounting for proper warmth and duration of travel were top priority. I cannot fathom that 2 hand warmers were going to sufficiently keep 2 ball pythons warm as they were dropped at a FEDEX shipping building/warehouse that aren’t normally heated, then traveled either by freight or air overnight unheated again. Not to mention the destination point warehouse and then delivery truck. The hand warmers last max 8 to 12 hours and slowly lose their oomph as things go. There are other more industrial ones and I am wondering why that type wasn’t chosen as the temps in NJ aren’t much milder than here and we had talked about the arrival point temp. In speaking with other breeders they would have chosen a 40 hour heat pack and would also have waited for less severe lows before shipping.



A real surprise was to find out that the male was in fact a female…I had my suspicion when he arrived, but my vet seconded my thought and then probing confirmed our suspicions. I know that you guarantee the sex of your animals for 30 days. This is a real issue for me as I planned on pairing this male with a female for this season. That was my purpose for purchasing him.

Now, even if he was healthy, this snake would be useless to me this season. Now I am out a male along with a lot of money in nursing him back to health only to find out now that I have a huge investment into another female.



At this point I feel that there should be some form of compensation for the cost of the vet bills as well as a substitute animal for the missexing as stated in your ads. This is not a situation that had to happen and I thank God that the other snake has pulled through thus far. I will also be taking a fecal of this snake in and sexing her myself and have the vet double check.



Please let me know how we can rectify this situation so that we can continue an amicable and professional relationship. I look forward to hearing from you.





Thank you,

Nicole



Let me know how it goes he probably needs some antibiotics to straighten him out.
if that what the vet deceides.

--- On Sat, 1/9/10, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Saturday, January 9, 2010, 1:10 PM


Hey Ed,

Just wanted to update you. Both snakes have eaten, the female seems fine, but the male is now wheezing. I've bumped up his heat even more and if not improved by Monday morning I'll be bringing him into the vet.
Sigh...I hate that this happened because of poor shipping (ie. FEDEX). Poor boy.

Nicole

The sad thing is that fedex is the best service out there right now, keep them warm and dont feed for 4-5 days. they can handle a short cool down with no problems if its not an extended cold. let me know if you have any problems with them. both are strong feeders. Ed

--- On Wed, 12/30/09, Nicole Belval <nicolebelval@yahoo.com> wrote:


From: Nicole Belval <nicolebelval@yahoo.com>
Subject: Re: Message about: Captive Bred Black Pastel.
To: "Ed Clark" <cmrcpythons@yahoo.com>
Date: Wednesday, December 30, 2009, 12:44 PM


Hi Ed,

They arrived, barely alive, but they are here. The stupid fedex driver carried them up to me sideways, and I mentioned that there are arrows pointing up for a reason and that there were live animals inside. He then says, oh, I guess I should have had them in the front instead of by the door. Unpacked and they were ice cold, limp and lifeless. Thought for sure they were gone, I put them on hot water bottles just to be sure, and I've got movement, so I'm hoping that they will turn out okay, but wanted to know if you had any suggestions as to care since they arrived so cold. Obviously I'm going to keep them extra warm and not feed right away, or handle, but didn't know if anything else should be done to help them stay healthy?

Thanks again and I could just strangle that man!

Nicole
 
Old 01-18-2010, 04:55 PM   #4
HyderHouseHerps
I saw you ask about the parents genetics, was this question ever addressed?

The way his email responses are pasted here are a little confusing to me. It appears there's a reply to your email 1/16 about the parasites, and working with you about the missexed one. But on the 17th which is the very next day, you threaten him with small claims court. While I understand you're frustration, that's a little hasty. I try to give folks 24-48 hours to respond especially on the weekends.
It doesn't sound like he did anything innappropriate in the way he shipped them, just a shipping mishap. I personally would probably offer a partial refund, but you both should've known the risks to shipping in the winter even with a reputable carrier. The resulting URI should definitely fall under a health guarantee, if there was one. Did you send him copies of the receipts/bills from the vet for that? As far as parasites are concerned, they don't always shed, so even if he did routine fecals on his collection he may not have found them. Also like he stated, they can come from rodents being fed to them, which means they may not have even been present until that last meal. However, I think parasites should also fall under a health guarantee if the animals was born in his facility and wasn't sold as wild caught. Just my opinion on that one.
I hope you can come to some resolution... he sounded like he wanted to make right on the replies you got up until the 16th. He will probably want the animal returned before offering a full refund though.
 
Old 01-18-2010, 05:15 PM   #5
KelliH
I just checked weather.com and it shows that on December 30th (day the package was delivered) your low temp was -1 and your high was only 25. Does that sound about right?

It also shows that at the location the snake was picked up at (Ed's location) the low on the 29th was 21 and the high was 32.

Why in the world are people shipping in those temperatures???
 
Old 01-18-2010, 05:33 PM   #6
spyder79
though the shipping temps were far from ideal. I do have to say that the animal being miss-sexed does seem to be the only true gripe you can push back onto ed. if you chose to get him to ship on a day where the weather was that cold you can not blame issues that may have arrised from those temps on the shipper.

What you can blame on ed is the animal being miss-sexed. and from the emails i read he offered to rectify that situation upon the animal being given a clean bill of health.
 
Old 01-18-2010, 05:46 PM   #7
Ed Clark
The 2 ball pythons were 1 cb male black pastel and ch female. both were feeding well on mostly live rodents and at times were fed frozen thawed. both had good body weight with no problems.

As requested by the customer I shipped on the day she wanted me to, it was extremely cold. if I recall correctly it was in the 20's at all locations, I used an insulated box and added an extra layer of flex insulation with 2- 40 hour heat packs inside to keep both ball pythons warm on their journey.

Fedex did a good job getting them there on time, the customer was upset by the way the fedex driver carried the box. the box had 8 red arrows pointing up and was labeled with the common name and scientific name for ball pythons.

Here are the terms I work under.


Quote:
PM, cmrcpythons@yahoo.com or 609/390-5682


No trades.


Terms.

Shipping.
We ship fedex express priority overnite directly to your door normally before 10:30 am. actual shipping rates are quoted by request, shipping can run anywhere from $30.00-$55.00 depending on weight and your location.

There is no charges for insulated boxes, heat or cool packs.

Live animal guarantee.
I guarantee live arrival only if someone is there to recieve it on the first delivery attempt and temps are between 40*-90* F at all locations package passes throught.
We are not responsible for missed deliveries or carrier delays.
Shipping charges are the responsibility of the buyer and are never refundable.

Sexing.
While I strive to be 100% accurate on sexing thats not always the case. I will guarantee correct sexing for 30 days after you recieve it. If there is a sexing mistake that is brought to my attention within 30 days I will replace the missexed animal.

Payment.
Paypal or money order.

All sales final.
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Old 01-18-2010, 05:51 PM   #8
spyder79
Right so per your TOS the only thing that is in question is the animal supposedly been miss-sexed. and you are willing to correct this issue with the customer correct? That is how i understood your email responses posted above. So essentially this BOI thread was highly premature as it does not appear you have been given a chance to correct the situation on sex. But you do plan to compensate the customer one way or the other for the animal being a female when it was purchased as a male.
 
Old 01-18-2010, 05:51 PM   #9
Ed Clark
Quote:
Originally Posted by spyder79 View Post
though the shipping temps were far from ideal. I do have to say that the animal being miss-sexed does seem to be the only true gripe you can push back onto ed.
If I did not sex either of the ball pythons correctly I sincerely apologize for that and will replace the miss sexed BP with the correct sex and refund any shipping costs involved.
 
Old 01-18-2010, 05:54 PM   #10
spyder79
Quote:
Originally Posted by Ed Clark View Post
If I did not sex either of the ball pythons correctly I sincerely apologize for that and will replace the miss sexed BP with the correct sex and refund any shipping costs involved.
seems that this did not need to come to the boi in that case.
 

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