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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
01-29-2009, 02:54 PM
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#1
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RICH @ REPTILE BASICS
I HAD 2 DIFFERENT SHIPMENTS COME FROM RICH THEY WENT OUT THE DAY THEY WERE ORDERED I CALLED HIM TO CHECK ON 1 OF THE ORDERS HE DID NOT ANWSER BUT HE DID RETURN MY CALL WITH IN THE HOUR... I WILL BE SURE TO DO MORE BUSINESS WITH HIM
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01-29-2009, 06:55 PM
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#2
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I have had nothing but good transactions from Rich. I purchased a Ranco thermostat almost 2 weeks ago. Last weekend, it stopped working properly. It said the temperature was almost 200 degrees in the cage!! However, my temp gun informed me the cage temp was 77. I called Rich up on Monday to ask him what to do and I received a replacement on Tuesday. Can't beat that!!!
Star
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01-30-2009, 07:06 PM
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#3
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Rich is a good guy. I buy plenty of stuff from him. He makes some pretty nice 4 ft cages too. 
Rich has always taken care of me.
Rick
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01-30-2009, 07:50 PM
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#4
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I have purchased numerous racks,cages,and heat supplies from Rich. Absolutly every order, product, and purchasing experience was A++ many thanks
Ian
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02-19-2009, 02:45 PM
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#5
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Wow! I had another great shipment from Reptile Basics today.
I ordered 2 thermostats on Tuesday and received them today (Thursday) before noon. That was less than 44 hours.
Nice packaging, nice products, great service! I will buy again!
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02-19-2009, 02:53 PM
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#6
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I have purchased flexwatt tape and other supplies from Reptile Basics.. He'll even assemble things for you! What a great place to buy. A++++!
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02-20-2009, 12:13 PM
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#7
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Rich can't be beat for customer service and excellent shipping. I've made more ordeers from him than I can remember, and all were flawless. His rack systems are the best IMO.
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02-20-2009, 01:17 PM
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#8
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Ordered a 4x2 cage from Reptile Basics on Feb. 14th.
On the website it says to allow at least 10 days before the cage will be shipped. Well my cage arrived today only 6 days after ordering and I couldn't
be happier with the product. I will definitely be ordering more caging from Reptile Basics in the future.
-Rory Rygiewicz
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02-20-2009, 11:20 PM
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#9
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Emailed Rich for info on a radiant heat panel on Tues , had an answer back within 2 hours, and the heat panel in my hands by the following Friday. Excellent person and company to deal with, will definitely do business with him again and again!
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02-20-2009, 11:39 PM
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#10
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I have purchased from Rich. The transaction was worry free and professional with great communication.
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RICH @ REPTILE BASICS
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