Purchased a 2010 het Albino female from Rich and received her today. Prior to completing the sale, his communication was outstanding; answered any and every question I asked of him and kept me updated on the shipping status, etc.
Upon receiving her she was in great condition; no stuck shed, no apparent issues of any kind. Packaging was great and while she had room to be comfortable, there wasn't enough for her to possibly hurt herself had she been dropped or otherwise handled roughly in transit. The feeding/shed card was filled out and up-to-date and the corresponding paperwork was in order and obviously not a last minute rush job. I would highly recommend Rich and the clincher for me and what will bring me back to purchase from him again was the phone call I received upon picking her up.
I had just arrived home with her and gotten her settled into the quarantine rack. Rich had followed the tracking updates from FedEx and had called approximately an hour after I had arrived home with her. That is the first and only time thus far that a breeder/seller has called to check, personally, on the welfare of an animal they sold. That speaks for itself as to the type of seller Mr. Macias is. Thank you very much, Rich and take care if you should read this!
- Tom