"alternaking". Tony Covell

Tony,
Please go ahead and send my refund.
Thanks-

I have brought several King snakes from Tony and shipping was good boxed great and animals have been quality nice guy

Hey why don’t you put every text we’ve sent each other up so they can see?

Originally Posted by alternaking

Hey why don’t you put every text we’ve sent each other up so they can see?

After years and years of selling 100’s and 100’s of snakes
Your the first and only customer that complained i don’t want your Business and I am dealing with PayPal thank you.

Originally Posted by rodneyj

Tony,
Please go ahead and send my refund.
Thanks-

You are a lier and a cheat
First we agree that is too hot to ship so we wait I am very sorry that complications with my phone in my phone breaking lead up to this then come to find out I get a text from you this last weekend stating to ship your sneak out on Monday although my wife told me you just reported us to PayPal You’re trying to get your refund and this snake? I will never do business with you and Shirley hope nobody else would

Originally Posted by alternaking

Hey why don’t you put every text we’ve sent each other up so they can see?

You are more than welcome to do the same.
According to Kieth A, you were in contact with him multiple times on the 11/8/18, the same day Rodney started this thread.

Originally Posted by Keith A

Rodney - Yes , texted a few times today. His phone is out/gone ??? I'll PM the contact info I have

If you were able to reach out and contact Kieth, why not also Rodney? Are we missing something here?

Originally Posted by Robert Walker

You are more than welcome to do the same.
According to Kieth A, you were in contact with him multiple times on the 11/8/18, the same day Rodney started this thread.

If you were able to reach out and contact Kieth, why not also Rodney? Are we missing something here?

I was only able to make calls I only could see 1 inch of the top of my screen

Originally Posted by alternaking

I was only able to make calls I only could see 1 inch of the top of my screen

Also I cannot take screenshots and post them of our conversation because of my stupid broken screen

Originally Posted by alternaking

Also I cannot take screenshots and post them of our conversation because of my stupid broken screen

Not sure about posting them, but you can probably take screenshots since the capture should be an image of that which is sent to the screen more so than that which is seen by the user's eyes as being emitted from the screen.

Also, you were able to visit this site. You could have communicated with the buyer via private messages or other means (such as email). You could have responded within the thread before you did since you were repeatedly viewing/visiting the thread.

I can understand how a buyer might be uneasy after an extended period of no communication. Not only does that raise suspicion in general, but especially when working with PayPal, after a certain time window has passed there is no buyer protection. When a PayPal case is opened, all the seller has to do is complete the transaction within the time frame PayPal specifies, and there is no adverse consequence. Your customer has every right to call on PayPal for assistance and reassurance when communications with a seller are not working well.

Originally Posted by alternaking

Your the first and only customer that complained

The kind of seller you are is shown when issues arise, not when there are no problems. You have here the opportunity to showcase your customer service skills, instead you seem to be calling your customer names:

Originally Posted by alternaking

You are a lier and a cheat

Originally Posted by alternaking

I was only able to make calls I only could see 1 inch of the top of my screen

I am not a high tech person but I have family, friends, etc and finding another phone/computer to send a message would not be a problem for me. I don't think it would be a problem for you either.