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FaunaClassifieds Site HELP & Feedback Forum Anything of a nature concerning this website, moderators, admin, or anything having to do with how it is being run, should go here. Criticism is welcome, but abusive antagonism is not. THIS IS NOT THE FORUM FOR FEEDBACK CONCERNING BUYERS AND SELLERS! THE BOI IS SOLELY FOR THAT PURPOSE.

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Old 09-28-2015, 09:21 PM   #11
Dachiu
Charis - Got it... Thank you!
 
Old 09-28-2015, 09:50 PM   #12
Charis
Somehow I missed the first several posts on this thread ... For notifications, I've gotten an email about 5 days beforehand from this site, letting me know my contributor subscription is expiring both times, in fact I had to renew just a few days ago and got a notice email about it.
I'd guess that anyone not getting one, it's either being blocked by their spam filters, they have certain email notifications blocked from this site or they are just plain getting lost in cyberspace, as I've had a few emails fall into a black hole before.
For fixing the first two, check your spam folder, see if emails from this site are in it and if so, generally your email service has a way to mark mail from that sender as not spam going forward.
For the other possibility, you should check your settings on this site. Click on User CP and on the left hand menu of your User CP dashboard, under Settings and Options, is a button for Edit Options, click that. It will give you all kinds of options for when and how this site or the members on it can contact you or not, the one you want to be sure is enabled is the very first one, under Messaging and Notification, receive email, in the center of the screen. You want to make sure that you've enabled the option to receive email from Administrators.
Not much that can be done about the third issue, except sometimes getting a new email service provider.

As to canceling the auto renew, I'm actually pretty happy about that, as I can never remember if I chose that option or not and then worry about it the next few days after I get notified it's expiring, and it's a bit hard to figure that out on Paypal's website. So I end up waiting until it's expired and does not renew for awhile before doing it manually, just so I don't pay twice, now it's not an option, I don't have to worry about it.
 
Old 09-29-2015, 02:21 AM   #13
WebSlave
Quote:
Originally Posted by Charis View Post
As to canceling the auto renew, I'm actually pretty happy about that, as I can never remember if I chose that option or not and then worry about it the next few days after I get notified it's expiring, and it's a bit hard to figure that out on Paypal's website. So I end up waiting until it's expired and does not renew for awhile before doing it manually, just so I don't pay twice, now it's not an option, I don't have to worry about it.
You and me both........

Thanks for the help guides you posted. It helps....
 
Old 09-30-2015, 08:33 PM   #14
Jabberwocky Dragons
Quote:
Originally Posted by Charis View Post
As to canceling the auto renew, I'm actually pretty happy about that, as I can never remember if I chose that option or not and then worry about it the next few days after I get notified it's expiring, and it's a bit hard to figure that out on Paypal's website. So I end up waiting until it's expired and does not renew for awhile before doing it manually, just so I don't pay twice, now it's not an option, I don't have to worry about it.
I took the other path. Every year I'd get concerned the subscription wouldn't work and manually renewed. Sure enough, the subscription would later kick in and add on another year. I think I'm paid through mid 2017 which is just fine with me
 
Old 09-30-2015, 08:51 PM   #15
WebSlave
Quote:
Originally Posted by Jabberwocky Dragons View Post
I took the other path. Every year I'd get concerned the subscription wouldn't work and manually renewed. Sure enough, the subscription would later kick in and add on another year. I think I'm paid through mid 2017 which is just fine with me
If everyone had thought of it this way, then I wouldn't have had such headaches stemming from this.
 
Old 09-30-2015, 08:57 PM   #16
Charis
I was afraid that the second payment would not carry over and just extend it a second year. If that's how it works, then I really don't see what the problem is?! Wouldn't bother me.
 
Old 09-30-2015, 09:09 PM   #17
Helenthereef
I never use automatic subscriptions (too suspicious of anything taking money from me I haven't authorised each time) so it's no loss to me.

However, re the notification when payment is due - sometimes I have received an email, and sometimes either not, or I have missed it. In that case I have only noticed when my coins disappeared.

Would it be feasible to set up a process where the coins turn a different colour with the words "Subscription renewal due soon", or something similar, in the month or week before the annual payment is due? I think I'd notice that maybe better than an email.
 
Old 10-06-2015, 05:53 PM   #18
WebSlave
Quote:
Originally Posted by Helenthereef View Post
Would it be feasible to set up a process where the coins turn a different colour with the words "Subscription renewal due soon", or something similar, in the month or week before the annual payment is due? I think I'd notice that maybe better than an email.
Sure, it is feasible, but I'm not sure about it being practical. It would take some substantial custom programming to implement, and I'm not really sure how many people would notice, much less influence their decision to renew or not. Maybe if things turn around in the future I may consider such a mod, but for the time being I would prefer to not make such an expenditure.
 

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