AKA "Bezilsgirl" on cornsnakes.com..
Read if you're considering doing business with her and add this to the pros and cons.
Short version, she missed shipping for me on 3 different days, costing me alot of time at work.. While I'm self employed and not 'in trouble' so to speak, I have tons of catch up to do now.
The first two excuses are detailed below, the last one is the kicker though. Instead of shipping Fed Ex, which she alluded to doing (shown below) she shipped purposely for a two day delivery illegally through the US Postal Service.
I'll refer you to this advertisement on cornsnakes.com, where I decided to purchase the ultramel het bloodred, $150 shipped. I am "tom e" there.
http://cornsnakes.com/forums/showthread.php?t=59945
Firstly, I want to say that you'll notice that I mentioned in the thread there, I wasn't interested in taking this matter to the BOI, but after considering that I could have been in trouble as well for her actions, I decided to write this after all.
I paid via Paypal, and was supposed to have the snakes shipped to me on the 7th, here is the email later about the first shipping attempt..
"There is a problem. Let me first say I am so sorry because I know you stayed home from work! The place I sent from had both packages and left them behind the counter. Well I guess on the the ladies that worked there brought her kid who thought it would be SO neat to see a "live harmless reptile" so he opened the box. The snake didn't get out, but it freaked out the ladies that worked at the shipping place so much that they wouldn't ship the package once they saw what was in it. So I'm going to have to ship again monday from a different place across town. Hopefully one without kids. This is all their fault and I let them know how much this screws me up- but they wouldn't ship the package. I'm SO sorry! Just wanted to let you know if you can at all salvage your day.
-Heather"
My answer:
"Wow! That's so wild.. Was that a Fed Ex location? I'm sure they've broken terms of their agreement at the least..
No problem for me as long as the snake is ok. I'll just go ahead and go to work now, let me know what day to wait again. You're sure the kid didn't shake it or anything huh?
Is there anyway that you can turn them in for that?"
Her Reply in part, this is not the whole email (which I'm happy to post but for the sake of space and TMI):
"...I guess I could report her for mail tampering (now she claims she was "inspecting" the item- my how the story changes), but then again they don't ship 'dangerous goods' (which snakes are listed under at FedEx- you have to go to an actual fedex location)- so we'd both be in some trouble. The snake is fine though, since the kid was older I don't think he shook him (or had time to). We'll just try again monday! Thanks for your patience!
-Heather"
OK so then on Monday I wrote:
"Hey Heather,
Just wanted to confirm whether or not he'll be arriving tomorrow?
Tom"
And the reply,
"No he'll arrive wednesday- i had to put one of my pets to sleep today so that threw my whole day off. Sorry. i'll get him out tomorrow for wednesday."
So that would be tuesday for wednesday. That implies one day delivery..
I waited all day wednesday for the snake, but had a second package slowed by weather or christmas rush as well (though the shipper called me) so I wasn't too worried. I tried to call her and email her, as well as sending a PM on cornsnakes, I just wanted a tracking number which was not supplied. No reply.
Today I still had not heard from her, and still had not received the shipment. My brother in law came home (had thrown out his back) and since he was home to wait, I went to work about 1:00.. I didn't want to break the terms of her live arrival guarantee, which was even more important to me considering the time in the mail..
Finally my brother in law calls me and says that a package arrives. (a little before 3 I think) I go home to take care of it, and find it's been shipped via Express mail USPS. The tag on the box is filled out presumably by the shipper (she has since replied that her mom forged her name at the post office and was supposed to send it Fed Ex)..
The excuse for Yesterday?
Food Poisoning.