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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
10-11-2014, 03:05 PM
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#81
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Quote:
Originally Posted by MCMB-2
I don't think them offering a full refund on their mistake makes them a bad guy. If this was anyone besides Underground right now, everyone would be saying they did nothing wrong.
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I seriously doubt that.
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10-11-2014, 03:05 PM
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#82
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Quote:
Originally Posted by mfasano
They were told that I wanted a female to replace this male. Their response was they will credit me or send me one WITH MY NEXT PURCHASE.
I don't call that taking care of their problem. No one should have to pay shipping again when they sent the wrong sex
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You literally just posted that they will credit you. That's where I read that.
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10-11-2014, 03:06 PM
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#83
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Quote:
Originally Posted by MCMB-2
I think anyone who wants to look at things objectively can see what's going on here. I'm not going to sit and argue against group mentality because it's a waste of time. Everyone hates Underground right now, so nothing they do right now will be enough. It's the sad fact of human psychology. Every post I've read by them has seemed cordial and understanding, and every time it is responded to with name-calling, accusations, and threats.
I think offering a full refund was perfectly fair, considering you would keep the extra male for nothing, but I guess that's just where I sit on this.
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THEY DID NOT OFFER A FULL REFUND!
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10-11-2014, 03:07 PM
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#84
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You didn't answer me either. Was there any conversation after they offered this solution, or did you just get mad and post to the BOI? If there was further conversation, what exactly was said? Did they refuse to give you a refund?
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10-11-2014, 03:07 PM
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#85
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Quote:
Originally Posted by MCMB-2
You literally just posted that they will credit you. That's where I read that.
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And there you go. How is that a full refund?
They will credit me IF I BUY FROM THEM AGAIN AND PAY SHIPPING
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10-11-2014, 03:08 PM
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#86
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Quote:
Originally Posted by mfasano
And there you go. How is that a full refund?
They will credit me IF I BUY FROM THEM AGAIN AND PAY SHIPPING
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You said they will credit you OR offer a free replacement on your next purchase.
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10-11-2014, 03:08 PM
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#87
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Quote:
Originally Posted by MCMB-2
You didn't answer me either. Was there any conversation after they offered this solution, or did you just get mad and post to the BOI? If there was further conversation, what exactly was said? Did they refuse to give you a refund?
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If you re read you will get your answers.
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10-11-2014, 03:10 PM
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#88
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Quote:
Originally Posted by MCMB-2
You said they will credit you OR offer a free replacement on your next purchase.
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On my next purchase yes. Still not a full refund is it?
Still have to make another purchase that I don't need from them. Still have to pay shipping again.
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10-11-2014, 03:11 PM
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#89
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I do not see anywhere that you asked for a refund and they refused it. And you literally just said that they offered full credit OR a replacement on your next order.
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10-11-2014, 03:12 PM
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#90
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Quote:
Originally Posted by MCMB-2
I do not see anywhere that you asked for a refund and they refused it. And you literally just said that they offered full credit OR a replacement on your next order.
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Ha ha ha. That is because you brought up refund, I never did. Like I said many times I wanted a female to replace this male they sent me. I didn't want credit for a FUTURE purchase that I would never use.
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