Howlin' Gale Dragons

Jumping the gun!? After two emails you consider that Jumping the gun!? You REFUSED to admit YOU might have been WRONG. You have no other proof to back up your claims.


He has Photos that prove the animal has an injury, you are telling me that that injury happened during shipping and HEALED during that time too???

ooh dont forget aaron mentioned that she has a 24 hours guarantee thats the reason why he did this and nicole you kinda are ruining you name you showing every one here that you dont care if your customers are happy with you dragons and bring up a problem


Russ Johnson

It would be a good thing for your business (imo) that you guys agree to disagree, give him the 25 back and be done with each other. That way regardless if you think you did nothing wrong, it is still handled respectfully and further customers will see this. Just a thought.

this is from her web page i would freak out too if i paid 250 for a dragon and i had a problem with this guarantee

Guarantee Live Arrival as long as the package is signed for on the first delivery attempt, If you fail to sign on first attempt the Guarantee is void. There is a 24 Hour Health Guarantee on all reptiles after that we can not be held responsible for any problems.

Originally Posted by HowlinGaleDragons

I am not ruining my name in any manor the buyer jumped the gun and is bashing me he came right out pretty much telling me It happened in my care?

You're coming pretty close to ruining your reputation.

The buyer did not jump the gun. You told him, in absolute terms, with no room for uncertainty, in a way that did not invite further exploration of the topic that you were not at fault and would not discuss the issue. You closed the communication through your adamant and unwavering responses. As far as your position was, from the posted emails, you had refused to acknowledge his dissatisfaction and ended any further discussion.

Was he supposed to assume you were lying when you responded and keep pushing you? Was he supposed to wait around for a few days after you blew him off just to see if you'd randomly change your mind and get back to him?

He told you it was present when the animal was inspected shortly after arrival. That means it either happened in your care or during shipping (although the "beardies bite their own toes off from stress" argument is absolutely idiotic- completely and utterly removed from anything factual and frankly one of the dumbest things I have seen written on this site since Scolaro was banned), either way it would be your responsibility as a dealer to address the problem... the problem that was brought to your attention inside your own stated guarantee period.

That wound is no where near healed it looks fresh I have seen many wounds not only with the one I got shipped and did it to herself but In Rescues I have worked with.

Yes I admit I might have been a bit...Rash with my emails but I will also say he did this on a bad day I am NOT looking for pity but my good friend died from cancer the day after I saw him and It effected me pretty badly he was like a father in many ways. ONCE AGIAN IM NOT LOOKING FOR PITTY But it dose suck that one day someone looks good considering they are going to die them BAMM! They are gone (Car Show was for him his family brought his car there and a bunch of pictures there where over 100 Cars there he was hated by no one)

I do really feel DEEPLY hurt by Aaron as there was truly no reason to go to the BOI that quick...two emails is far from enough time and he truly could have called me and asked why I wasn't emailing back or whatever he was thinking I was NOT Ignoring him like he thinks I was not home.

Here is what I Will do

AARON

I am sorry she came with a nip I truly do not think it happened here I am VERY anal about my dragons to the point some breeders call me nuts as they think keeps groups of no more then 5 is a waste of room. My tanks are safe I custom built them for babies as I wanted to give them the best start to life (Smooth Wood, no areas to catch toe nails what not and easy to clean [Too many horror stories of diseases in colonies with other breeders] ) I will say you said I gave you a guarantee yes I did though it really dose not cover this situation it is just if dragons comes ill (URI/Coccidia/Other things) Not nip/abrasions just so we are clear there. Also Pick of the Clutch to me may be very different then others see we all have different opinions buy to me Pick of the clutch means that whoever buys it gets to pick first baby even before me it doesn't mean babies perfect, best looking, what not I sold pick of the clutch once before this and the buyer bought a baby missing half a tail they where fully told of it and they didn't care they just loved the color.

I admit it COULD have happened here though I Don't feel it did I am NOT denying there isn't a wound I never denied it nor would I as I'm not blind but honestly that looks like some kind of abrasion like from rubbing or catching it in something it will heal if you keep it clean (Betadine Scrubs + Neosporn) Most of the time in a nip they lose whatever it was I have a female dragon with half a tail, one male with only two toes on one foot but it never effects them it's just cosmetic. Not saying it doesn't effect look of dragons just doesn't effect the health or quality of life which is most important and she is a GREAT looking dragon with a great personality. If you buy another dragon from me down the road I will give you a deal on it though it will be a bit before I have much for sale I have two more weeks give or take a few days before anything hatches out as I stagger my clutches so usually I am not raising more the one clutch at a time that gives me more time to give attention to my current babies.


To Everyone Else

I am a Very professional person I take great pride in the high quality dragons I produce I have had people tell me they are almost friendly to a fault Aaron simply picked the wrong time to jump the gun in such a manor there was truly no reason for a BOI on a minor thing like this.

So your solution is to have him send you more money, even though he wasn't satisfied with what he received from the money he already sent... and you're still putting all the blame for the injury AND the breakdown in communication on his head?

Lady, I don't know what you think the word "Professional" means but you definitely ain't it.

yeah... i just shook my head at that one..... Tried typing up a response.... but you know, you can only talk to a brick wall for so long.

Seamus Haley it is not idiotic I have seen more then one dragon bite it's own toe off I can try to get a copy of the vet record on a female I got in that bit her own toe of during shipping as I had to get a Cone put on her because she wouldn't STOP trying to damage her own toe more heck here is a picture of her in the Cone

The other dragon in the picture is a juvie I rescued he had MBD from neglect from his former owner

Pick of the clutch means that whoever buys it gets to pick first baby even before me it doesn't mean babies perfect, best looking, what not I sold pick of the clutch once before this and the buyer bought a baby missing half a tail they where fully told of it and they didn't care they just loved the color.

Did you tell the OP that the above statement is how you judge "Pick of the Clutch"?
Anytime I hear "Pick of...anything" I think it's going to be the best example of it's "breed" especially if a good amount of money is involved.
I myself have spentover 2k on my Pugs and they were not Pick of the litter, but best believe that if I had dropped another 1k for a specific show dog and it was not show material I would be mad!
The dragon was this guys "pick of the litter" for his breedings. With anyone being ultra specific on how they wanted the dragon to look it is safe to assume he wanted the BEST YOU HAD, not what YOU FELT was the best.