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Go Back   FaunaClassifieds > Reptile & Amphibian - Business Forums > Shipping


Shipping Forum for all issues concerning shipping, shipping companies, and anything directly related to moving animals and products via commercial carriers.

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Old 02-19-2004, 02:49 PM   #6
Can't Agree More

I just got off the phone with our local representative and she couldn't have been more pleasant. She is emailing me our application as I type this and gave me all the info about sending out a test box.

I'd like to thank those here at fauna for breaking the ice on this shipping issue. For the first time we have a method to ship our snakes legitimally with-out having to spend $100 with the airlines.

This is a huge step in our favor. My local rep said that James Brown has been getting swamped with phone calls concerning shipping reptiles. Lets keep it up guys, the more that call the more respect our industry gains as a legitimate source of business for FedEx.
Old 02-19-2004, 05:46 PM   #7
Double "D" Reptiles
process to begin shortly

Since we haven't really had to ship anything in the past couple of years due to re-directing efforts here, I finally got an order out a little bit ago to Daniel at Scales for shipping supplies. As soon as those arrive here then I will be sending out our test package.

Spoke to our acct. rep this morning and he seemed really enthusiastic, especially when he realized that all reptile shipments would be by Overnight Express and that they would mean a lot more revenue for the company. Seemed excited that this is an effort across the nation to unite a huge number of reptile people under 1 shipping comany that wants to accomodate them. And he admitted to not being a fan of snakes due to growing up in an area of the south where he and his family had too much contact with venomous species, though he did think that lizards and turtles were pretty much fine in his book.

Anyway, the ball is rolling from coast to coast and it looks and sounds grand. Kudos to those who went before and made this all possible.

Old 02-19-2004, 07:53 PM   #8
Joel R
Thumbs up Thank you

I've set up my account & ordered the labels. I'll be switching from Airborne or DHL, lol.

Thanks for all the info.
Joel Roberts
Old 02-19-2004, 10:59 PM   #9
I just Shipped a Lizard to Miami from NV**

Here is what happened. I marked it please keep 65-75 F (live harmless baby lizard) I shipped it using my account. they accepted the box no problems at the Fedex terminal directly behing the Airport. Next day by 10:30 am. 3lbs. cost me over $40.00 had (1) 20 hr and (1) 40 hr. heatpack. Thank God, I added the 40 hr. they lost the box at thier Memphis Tenn. Terminal. called all the way up the ladder even spoke to James Brown. whom said we don't ship animals/reptiles. I told them that's strange all the other carriers ship tortoises, lizards fish, or all of the abo ve. UPS, USPS, Airborne. So I spoke to a lady whom said they do accept reptiles. But have no guarantee. etc. they can only refund my shipping Cost. (anyway I rec'd a Blue Cayman/ Cross. Father came from Blair. via USPS. I called my local P.O. for my zipcode. and asked them to hold their and call me. So I ended up calling in b4 they were able to call me and it was sitting on a Nice Lady's desk. And she told me to ask for her. I showed my I.D. picked up my Lizard. and it cost less to than 1/2 the price of Fedex.) Fedex agreed to try and get the pkg to Miami
the following day by 8am. Per fedex tracking it left Tenn. at 3:25pm. So I assume it's on the way to Miami now.
** The post office on the other hand, will allow you to insure the animal etc. So maybe you folks may want to speak to the proper folks at USPS.***With Fedex, You are on your own it looks like. I never had a problem b4 with Fedex shipping other items, until I marked a Box ( Live Harmless Lizard ) coincidence?? Your guess is as good as mine*********Well that's my 2 cents and Feb 18th shipping experience. I have used UPS, Airborne in the past. No issues with UPS. Airborne toss of the coin. mostly good. but there official book only allows Tortoises, go figure.
Old 02-20-2004, 12:08 AM   #10
Brian Oakley
If I may respond to this.
First, it is very difficult to request something to be kept at a certain temp. That is why it is up to US to add heat or cold packs to our shipments. I am surprised you would request this knowing that these warehouses that shipments go through, at times and places, are not that warm or even that cool depending on the place. I guarantee you, even with a/c, that some types of warehouses they have here in Phx. would cook a lizard.
Second, I am glad that it turned out for you when using/dealing with USPS, but the same thing has happened to people with their services as well and end result could have been that FedEx did a great job. This is something that was brought up early on in the discussions about shipping. It is the risk we take when shipping live animals.
Third, you are correct, FedEx will not guarantee the life or well being of the animal being shipped. I know for a fact that this will be clearly stated in the contract I sign with FedEx when i get it.
Forth, just because other companies ship turts/torts/lizards does not mean they all have to. That is the policy that the (any of them) company inforces and I as well as others have to respect that.

I think the bottom line is, and this is just a general statement, that we need to be profession, tret people like professionals, if what we want in return is to be respected as a whole, community of professionals.

Just my thoughts!

Glad your Cayman made it safely and I hope the lizard gets to Miami ok!

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