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| General Business Discussions This is a general purpose forum open to business related topics concerning Reptiles and Amphibians that are neither appropriate for the Board of Inquiry, nor sales, purchase, or trade solicitations. |
02-11-2017, 12:40 AM
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Lack of customer service from sellers
The common issue I realize on this site is the lack of customer service to almost being downright rude behavior.
I understand things are posted and the common response seems to be "read the description" or "it's in the description"; but this is a major turn off when shopping and/or purchasing a pet. For the most part it feels like communicating with a teenager or an adult that lacks good social mannerisms.
I had purchased a snake earlier which I found many of my questions from the seller "it's in the description" or "I already told you that"; when in fact information like "When was the snake last fed" was not answered.
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