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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
02-12-2010, 11:13 AM
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#1
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Dragons For You - Cages
Anyone use these cages?
If so, do you have photos of them in use?
How well built are they?
Any issues with the company or cages?
I'm thinking about ordering some but have never had good luck with cage manufacturers and before I spend any money, I want to get as much info on this business and their cages as possible.
Thanks.
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02-12-2010, 01:31 PM
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#2
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Well, I've been told of an experience with this company by a trusted source so it looks like I will be going elsewhere for cages.
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02-12-2010, 02:39 PM
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#3
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Steve I have been looking at a few of their cages as well. I am curious to know what you found out. I just don't know enough about them.
Anyone else had any dealings with them?
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02-12-2010, 02:49 PM
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#4
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I use them and price for what you get is very good. I have no problems with them...
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02-12-2010, 03:13 PM
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#5
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Rather than have Steve take crap for anonymous third party info, I'll step in...
I contacted him privately, and told him about my experience. All I'm going to say publicly is that I received damaged cages...and they remained damaged cages. (The damage was relatively minor; but it rendered them both useless for their intended purpose.)
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02-12-2010, 03:56 PM
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#6
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Quote:
Originally Posted by hhmoore
Rather than have Steve take crap for anonymous third party info, I'll step in...
I contacted him privately, and told him about my experience. All I'm going to say publicly is that I received damaged cages...and they remained damaged cages. (The damage was relatively minor; but it rendered them both useless for their intended purpose.)
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Thank you Harold. I appreciate you chiming in on it. I think I may look elsewhere. Damage is damage no matter how minor and I'd like to avoid the hassle, especially if the problem wasn't corrected.
Thanks again.
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02-12-2010, 07:17 PM
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#7
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Hi hhmore,
I am not sure what exactly you are referring to because I do not remember the order or the complaint. I will say that we usually do everything possible to please our customers. Did you notify us?
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02-12-2010, 07:38 PM
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#8
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Harald,
This was so upsetting to us, I went back and found your order and old emails. Your order was in 2007 and it appears that the locks on your cages were damaged in shipping. We were more than happy to replace the locks and mailed you new ones. We assumed that you were satisfied.
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02-12-2010, 09:09 PM
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#9
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Actually it isn't just Harald who seems to have had an issue with these cages.
On BP.net someone else repsonded to my inquiry stating the cages shipped were a different size then they ordered and when a heat panel is installed, it causes the top to sag under the weight.
I am not getting a good feeling about the cages and based on my past experiences of getting crap from cage builders, I am going to look elsewhere.
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02-12-2010, 09:26 PM
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#10
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We have not had any complaints with cages sagging. I am not familiar with the heat panels and not sure of the weight but we have had people use them before and not had any complaints. The cages are built for heat tape and actual has a double floor but if they need re-enforcement in the top for the weight of the heat panel they can order it that way.
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