THE VEILED CHAMELEON

MY NAME IS WILLIAM CAMPBELL I ORDERED A WATER MONITOR FROM STEVE VIGO AT THE VEILED CHAMELEON. WHEN I ORDERED THE WATER HE SEEMED REALLY HELPFUL BUT AFTER MANY FALSE DELIVERY DATES AND MISSED DAYS OF WORK THINKING MY NEW PET WOULD BE ARRIVING AND DIDNT COME IT FINALLY ARRIVED. WHEN I OPENED THE BOX I PULLED OUT A WATER MONITOR ON THE BRINK OF DEATH! THE POOR GUY COULDNT EVEN MOVE I PUT HIM ON A BRANCH IN THE CAGE CLOSE TO THE HEAT SO HE COULD WARM UP BUT HE JUST SLUMPED OF THE BRANCH AND LAYED THER NOT MOVING UPSIDE DOWN...THE POOR GUY ONLY LIVED TWO HOURS! I EMAILED STEVE RITE AWAY AND WAS TOLD THAT THEY WOULD MAKE IT RITE I SENT THEM PICS AND WAS TOLD IT WOULD BE TAKEN CARE OF! WELL I AM NOT A VERY PATIENT PERSON AND AFTER A FEW DAYS OF NOTHING I EMAILED STEVE AND WAS TOLD THAT HE HAD A NICE PLUMP HEALTHY WATER TO SEND ME..WELL AFTER A WEEK OR SO OF NOTHING I WAS TOLD THAT THE WATERS WERNT HEALTHY ENOUGH SO I ASKED FOR A BLACKTHROAT AND I WAS TOLD THAT WOULD WORK AND THAT IT WOULD BE SHIPPED OUT ON MONDAY OR TUESDAY. WELL NOTHING AGAIN BUT THIS TIME HE JUST IGNORED ME FOR BOUT A MONTH AND BY THIS TIME I WAS GETTING PRETTY ANGRY....WELL ONE DAY I DECIDED TO EMAIL THEM AGAIN FOR THE HUNDRETH TIME AND I TOLD THEM I WAS GOING TO SEEK LEGAL ACTION AND THEY RESPONDED WOW!!!!! BUT..... HIS NAME WAS KEVIN AND HE WAS GOING TO MAKE IT RITE? WELL HE SAID HE WOULD SEND ME ANOTHER WATER BUT ALL I NEEDED TO DO WAS PAY ANOTHER 57.00 FOR SHIPPING. I REFUSED IF THEY HAD SENT ME HEALTHY WATER IN THE FIRST PLACE WE WOULDNT BE GOING THROUGH THIS IN THE FIRST PLACE...AFTER ALOT OF DELIBERATION BACK AND FORTH THEY FINALLY DECIDED IT WOULD BE EASIER TO JUST GIVE ME A REFUND AND I WAS ACTUALLY HAPPY WITH THAT I WAS GLAD IT WAS OVER............OR SO I THOUGHT I RECIEVED NO REFUND AND THEY ARE BACK TO IGNOREING ME ONCE AGAIN AT THIS POINT I DONT KNOW IF I WILL EVER GET THIS MATTER RESOLVED AND I AM LOOKING IN TO LEGAL HELP.....................?

that sucks bro could you please post the emails and pictures of the water

http://www.faunaclassifieds.com/foru...eled+chameleon

http://www.faunaclassifieds.com/foru...d.php?t=151442

http://www.faunaclassifieds.com/foru...d.php?t=151502

The lowlife strikes yet again.

As reprehensible as it is that they (he and Karin Lieber) continue to scam, lie, steal photos and steal people's hard-earned cash, it's justas reprehensible that more and more of their "healthy" animals appear to be neglected, sick and nothealthy.

Scum.

IM not really good with computers as soon as i figure out how to post the pics of the water and the emails i will do so........

Sorry to hear that you had to go through that, getting an animal on the brink of death and seeing it die is never a good experience... Did you by any chance pay through paypal? If so you can always try a charge back stating that it wasn't as described. You may have to go through a little battle by needing to show your proof etc. etc, but it is probably your best shot at getting your money back.

Good luck!

It seems this isn't the first time that company has done something repulsive to someone. However, if you could copy and paste any email correspondence you had with them, that would help greatly. Screenshots work too, but if you don't know how to do that then I think copy + paste is fine.
Shellie

It definitely isn't the first! And once "theveiledchameleon" name is tarnished they will more than likely move on to another name.

Although, there are a lot of horrible mass producer "exotic pet" "farms" that have a horrible name but are still some of the main distributors to pet stores.

Hopefully the OP gets their money back!

Man, these guys are horrible. Sorry for your losses.

They actually have a pair of parsonnii for sale now for $2000 apiece. I really want a parsons but I wouldnt trust this guy with .02 much less 2k of my hard earned cash. What a piece of work.