What’s going on with the cage companies?

There’s something going on with the way cage companies are handling their business. Why is it that there are so many problems such as unusual delays or simply non-delivery of the merchandise? Is it a lack of organization, working capital, return on investment or…? Is there a way to protect the consumer that has sent money in advance? Let’s face it, one can send 50% in advance instead of the whole amount but that doesn’t protect you from loosing the down payment. And then again 50% of $6,000 is $3,000, not quite pocket change to be thrown away. It seems to me that whenever a problem arises it’s very difficult for the “company” to promptly make good on the claim. Is the margin so marginal that they can’t work on a replacement order until they sell more cages or is it simply that they don’t care? Can we think of something that can be done?

Thanks in advance.