Reptile Depot - My experience

I did walk over to their booth at Sacramento. I was able to get a few really small tubs from them (after much searching as they are Very unorganized). Then, I had to go back over and wait for them to find the lids. By that day, I had purchased my tubs elsewhere. I mean, it was the day of the show, afterall! The two people that I talked to seemed to know my situation, but Never offered an apology or help. The couple tubs that I did get, they took from my "Store Credit", which I have yet to use since. The whole thing is ridiculous in my opinion

My experience has a happy ending, I filed a complaint with my bank, and they contacted me today to let me know they have concluded their investigation and reversed the charges.

@Tony - Congrats!!
I sadly can not do that, as I did get a few tubs from them at the reptile show. So, I am not going to lie and say I did not get anything. I just hope it works out when I go to use my credit.

I can't believe I didn't check the Bio first, as I always do before purchasing reptiles.. I ordered on-line Florescent bulbs, week goes by no e-mail saying they were shipped but my credit card was charged, called the Store and which is staffed with Rude young employees..who actually hung up on me.
NEVER BUY FROM THIS COMPANY!!!!

Bill Black