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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
08-03-2002, 09:34 PM
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#1
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I just met these folks at a show here in Utah today. And I must say, both my wife and I were impressed with them all the way around. The animals they had on their tables were top notch. Very healthy and vibrant looking. We sat and BS'ed with them for some time. They are very nice to talk to and very knowledgable folks. And get this: They actually care about the animals they keep and sell. As for customer service, I sat back and watched them in action. First class customer service all the way. I did not buy from them, but plan to do so in the future. I plan on buying a couple of Veiled Chameleons for my kids. But I want to wait until I can learn more about them and their husbandry needs. But I did ask quite a few questions. And they were promptly answered. And Dana even gave me a care sheet booklet for them. Get this also, Dana even convinced this die hard snake person to actually buy a lizard. *LOL* I know. Even I can't believe it.
Dana and Loren Pennebaker: Great people, service, and animals!!! Definite good guys.
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08-03-2002, 09:48 PM
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#2
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John...I agree 100%! But...you said they were "Definite Good Guys"? See...I always thought Dana was a female? I guess ya never know these days, huh? lmao j/k!
I've done business with them (gorgeous veils!<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wink.gif" border="0" valign="absmiddle" alt='  '> and spoke on the phone (great personality!<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wink.gif" border="0" valign="absmiddle" alt=' '> and emailed (she can even spell!<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wink.gif" border="0" valign="absmiddle" alt=' '> and on and on and on and one of these days, we might even hook up....maybe Daytona? You "guys" gonna be there? ....Neil
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08-03-2002, 09:57 PM
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#3
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</span><table border="0" align="center" width="95%" cellpadding="3" cellspacing="1"><tr><td>Quote </td></tr><tr><td id="QUOTE">But...you said they were "Definite Good Guys"? See...I always thought Dana was a female? I guess ya never know these days, huh?</td></tr></table><span id='postcolor'>
Yes, Neil. Dana is the female.
In the spirit of political correctness:
Definite Good Guy and Gal!!!
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08-03-2002, 10:44 PM
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#4
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I just wanted to add that I have done buisness with them, and they are a pleasure to do biz with. They care a great deal about there herps, and there care. Thay have some of my geckos that I did not want to part with, but I felt that they were in very good hands selling them them to Loren and Dana.
I would do buisness with them again, and recommend all of you give them a chance also.
They were one of the best customers I ever had!!!
Highly recommended!!
Rick Steward/Ricks Reptiles
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08-04-2002, 09:46 AM
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#5
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I've talked with Dana extensively via email about lizards and the herp business. Top knotch all the way around.
Keep up the good work guys (and gal) <img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/biggrin.gif" border="0" valign="absmiddle" alt='  '>
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08-06-2002, 11:48 AM
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#6
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Thanks to everyone for the kind words!
I cant believe John was able to say nice things about us "in action" after we had driven for 12 hours and only had 2 hours of sleep!!!
As for doing Daytona, we are rethinking doing any shows at all anymore (besides local ones). They are a lot of fun and it is great to meet everyone. But I cant help but feel that it stresses the animals just too much. Sitting in enclosures and deli cups, being pointed at by thousands of strangers...then they always have the rooms so cold, despite the heat lamps...I dont know, I had a hard time stomaching it this weekend.
So, sorry everyone!!! look for us to be doing more internet sales, less shows. I think it is just best for our babies.
Besides the fact that our nicest baby dragon got stolen and then one of our chameleons got dropped onto the cement floor. Grrrr...
Hopefully we'll get to make it to some shows for fun though! (instead of as a vendor). Wanna pay for my trip to Daytona Neil??? lol!!!
And who knows, maybe I'll feel differently tomorrow.
Thanks again everyone.
Dana (the female--I think)
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08-06-2002, 12:03 PM
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#7
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Dana...I would be more than happy to pay for your trip to Daytona!! Get yourself ready, and I'll send UPS right over to pick up the box!! Do you want to go Next Day Air, or ground so you can see the sights?? ....Neil
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