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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
10-14-2012, 07:51 PM
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#1
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reptile rapture
i recently bought my blood python from reptile rapture and let me tell you richard allen and his staff are 100% top notch in my book. there was actually a mix up on my order and i brought it to the attention of richard and without hesitation he offered me a full refund and some money on top of it,that right there blew me away. thier honesty and ability to admit a mistake was made and be willing to correct it without trying beat around the bush or pass the buck was awesome on their part. i chose not to do the refund and accepted what i got because of this honesty.
when i told richard not to worry about a refund and that everything was fine i threw in a line on my email jokingly saying if he wanted to make it up to me he could just send me one of those fancy midwest field hooks. now i didnt really expect him to take me seriously but wouldnt you know he replied and asked which one i wanted and wouldnt you know two days later i come home and my brand new field hook is sitting on my porch.now i can honestly say i dont know to many places that will give you that kind of service but im sure glad i found the one that will and with that i say thank you reptile rapture
you guys are awesome keep up the great work.
if anyone needs anything from reptiles to reptile related equipment and supplies i would definitely
recommend them 100%
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