AFRICAN ANIMALS (T) LTD / Need Advice

Dear All,

We are an exporter company from Tanzania – African Animals (T) Ltd.
You can see us on the advertisement banner on www.faunaclassifieds.com. We are very new in this forum and we apologize in advance if the below information will not give all the necessary details, but shortly this is our case:

Recently we have faced some problems with an importer from USA and would like to ask you all for advice.

In November, 2006 we have send a shipment of reptiles to customer in the US. Knowing the really bad reputation of the Tanzanian exporters as a whole and the fact that people are afraid to send any money in advance we’ve decided to prove that not all exporters from Tanzania are like this.

As a result we have shipped to the above mentioned person without any advance payment and even without him paying the shipping cost.
Our agreement with him was that he will pay 30% immediately upon arrival of the shipment and the rest within the next 10 days.

Further, after he has received the shipment he was supposed to send us a report on the shipment within 24 hours after in has arrived in USA.
We only got the report from him one week after the shipment arrived.

Nevertheless we have agreed to deduct from the amount he owed us all the animals he has considered as unacceptable and we trusted him completely about their number and condition.

The total amount he owes us in 10 027 USD.

After this moment the guy started to give us plenty of almost unbelievable stories for wide variety of problems he had, has or will have and based on them he is unable to pay us for the shipment.

We believed him for a while, but now – almost 3 months after we’ve shipped to him we are already more than suspicious as we didn’t get even a single dollar from him.

He doesn’t deny that he owes us the money, but he’s not saying when or how he’s going to pay us. The only thing we are hearing from him is the consecutive problem he has making him unable to pay us.

Please note that he is not just a small unknown dealer.
He has a web site and he is selling at http://kingsnake.com

In the light of all the above we will very much appreciate any advice on how to deal with this situation.

For now we’ve decided not to give the guy’s name as a good will gesture hoping he will finally pay, but attached you can see a part of our correspondence.

Thanks in advance,

Maria Milusheva
General Manager
http://africananimals.biz

Maria,

This is still not going to be acceptable since you didn't name the other person is not named in the thread title. You might want to post this in the General Business forum, or name names. After three months, I would have no issue with naming names. That's the purpose of this forum.

Maria, you have not told us who this is. This forum requires proof of the transaction, waybill # and the name of this person you dealt with, any other info would be helpful. Also the amount, is it $10,027.00 USD?

We will do our best to help you, but we need more information.

My apologies, Maria, I guess I should have been more specific in your initial thread: the name of the other party is required in the title line...the person you are inquiring about or reporting on.
As has been pointed out on both threads, though, you do have to name names (identify the other party/business) in order to post on the BOI.
The problem with posting this in a different forum here (ie General Business) is that if you name names, it becomes a BOI issue and will be either moved or locked.