Hello,
I bought a 1.2 trio of Snow Bull Snakes from Frank Patinella at
http://www.coldblooded-novelties.com/ and was very pleased with his responsiveness.
Right before shipping, he informed be he had sexed them and found only 1 female. He offered me either my money back for the whole deal, the one female ... or a pair of Ghost bulls in exchange for the missing female. I chose the pair of Gosts which seemed a very fair deal
Upon arrival, the two Ghosts were in distress. We don't know whether they went through airport scanners or what, but they were acting very strange and in pain. The male died a few days later and the female the day after that.
Frank, with no hesitation, sent me another pair of Ghosts on his dime, which arrived safe, warm and healthy.
I think Frank is wonderful to work with and he is going in my Breeder Database to first search for new animals before searching the internet.
I think Frank goes over and above the call of duty and deserves to be recognized!
Joe Hatcher
www.Adaxial.Com