Boa Master

Originally Posted by boamaster

ill only post one response to this

she never contacted me about a loose track
and or a screw sticking out

and i had delivered these ahead of scheduled due date

which both can be fixed within 5 mins
back the screw out re screw in

and a touch of superglue on the track would fix it
i use 3m double stick foam tape to mount
could have has a bad piece of tape which i dont make
it was tight when i installed it

im not perfect
but i do want everyone to get a great quality cage from me
free from defects at a great price
all my cages are made on a
cnc laser or a cnc onsrud router or a waterjet
all in house
which means they are all within .001 tolerance
the same everytime

call or text me i always take care of my products
ive been making cages for over 15 years.

thank you mark venhorst

I will admit for anybody remotely handy it is a simple quick job to back the offending screws out and reseat them THROUGH the walls not into fresh air.
Also yes a dab or two of superglue would probably have fixed the track too.
However not everybody is handy, always springs to mind the old saying that common sense is the least common of all senses.
And of course there is NO WAY it should ever have been shipped with screws sticking into the enclose.
Sloppy work and no qc check before it was shipped for sure.
The track I could overlook as I have had some poor 3m double backed tape before( in fact I screw my tracks down as well with very small screws right into the recess of the track, but like I said not everybody is handy!)
Was a potential danger to the critters going into it as shipped and that is inexcusable....

My experience with boa master wasn't that great either. Mostly due to lack of communication and delayed completion dates. I bought an incubator from them and I'm not that unhappy with it but for how long it took, and the price, I was expecting better (was my first incubator i "bought"). I had to modify a few panels because they weren't cut correctly and had to fix massive air gaps around the door. All in all i still have the incubator as a backup unit and will probably keep it for a long time, but i will never buy another one.