I bought a couple of displays from Ron. I told him that I was driving down to the U.S. (from Canada) to pick them up. I called ahead of time to confirm that the displays were shipped and he confirmed that they were....except they weren't....
So...there I was at a UPS store in NY 1.5 hours from home with no displays...
I called him when I was there. He was at a show and it took about another 1.5 hours before he finally confirmed that he had relied on someone else and that they weren't shipped. That's allot of waiting around.
He was always polite but I had to drive back empty handed and nothing was offered as a token. He simply said that he'd pay the difference for Express shipping.
So total time wasted. 1.5 *2 for the initial trip
1.5 * 2 for the second trip
1.5 waiting around for him to get back to me on first trip.
4.5 hours.
The experience was such a hassle that I'm now getting acrylic displays fabricated in Canada and reselling them to Canadian clients.
I only make $40.00 profit on each of them, but they sell well. That's business that would have gone to Ron...never would have thought of it if it wasn't for him. You also get what you pay for....When I brought one of the displays to a fabricator to show him what I wanted done, he immediately told me that he could never match the price because he refused to build the displays like Ron's with sharp edges, end pieces, non-polished surfaces, etc.
Denis
DenJenn Reptiles
www.pythonregius.ca