bad guy Francisco /MOC Reptiles

I’d strongly advise against doing business with this guy. I was attracted by all the rare species he kept, and saw that he was selling some Aussie frillies! So I went ahead and paid for a male in full along with a knobtail gecko. Not even a month after receiving the frilled, he’s got full blown yellow fungus, respiratory infection as well as mouth rot. I noticed his mouth gaping when he arrived but I was also told that aussie frilleds do this more frequently than the NG. Nope it was a RI. I wasn’t experienced with dealing with sickly animals so it took about 2 weeks before I saw the problems worsening and took him to a vet. The owner Francisco had been ignoring any messages I was sending until I told him that the frilled he gave me was sickly, and at that point he just kept denying it possibly being his fault, and blamed it on me. Tell me, how does a BRAND NEW CAGE, with brand new bedding, brand new supplies lead to yellow fungus, mouth rot and RI? At first he tried saying he’s never heard of RI in frilled dragons, but the vet confirmed it. I sent him pictures of the medical bills and he offered me another male or female for a discounted price. Why on earth would I want another animal from you, when the first one was sickly? This guy doesn’t even breed the animals himself, he buys them and then flips them for a higher price. After talking to another aussie keeper, problems like this aren’t unheard of because of the fact that they commonly export them from Germany-and lots of health issues are caused by the trip from there to over here in the US. Regardless, this guy tries to deny any responsibility for this, even when I know my husbandry was on point.
And then when I brought up that my farm bred NG frilleds are in excellent health he tried saying that’s where I F’d up because the Australian wouldn’t need as high of humidity- but not once did I say I kept them the same (I don’t) and he had said right before that how RI in frilleds was unheard of. So because I proved him wrong and that the frilled did indeed have it, he tried all he could in his power to blame it on me. Even though it had a gaping mouth with some mucus the first day I got him. I was simply uneducated and in denial because I didn’t want to believe that the animal I spent close to a thousand on was sickly. Scary scary experience and of course my first aussie....
He could of at the very least split the vet bills, but it’s obvious this guy cares more about the money than the health of the animal.


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Originally Posted by emeryfbrecovery

Not even a month after receiving the frilled, he’s got full blown yellow fungus, respiratory infection as well as mouth rot.

A month is a very long time to extend any sort of guarantee because illness might be due to your husbandry.

Originally Posted by emeryfbrecovery

though it had a gaping mouth with some mucus the first day I got him.

You allege the animal had symptoms and spend weeks not taking it to the vet?

Please provide emails of your conversations with your seller. Have you informed him of this thread?

Originally Posted by emeryfbrecovery

I wasn’t experienced with dealing with sickly animals so it took about 2 weeks before I saw the problems worsening and took him to a vet.

Sorry, no. You alleged mouth gaping and mucus on arrival. One doesn't need experience to realize these (alleged) symptoms are not normal.

Originally Posted by emeryfbrecovery

I noticed his mouth gaping when he arrived but I was also told that aussie frilleds do this more frequently than the NG.

So it appears that you did think it was abnormal but instead of going to a vet you asked around and someone told you the above. And so you sat on the problem for two weeks while it worsened.

Originally Posted by emeryfbrecovery

He could of at the very least split the vet bills, but it’s obvious this guy cares more about the money than the health of the animal.

You are saying that this poor lizard steadily became worse and all you did was consult your buddies and when it finally got really sick and you finally took it in you expect your seller to pony up money? I think if you cared about the health of this critter you would have taken it in at the first (alleged) mouth gape and mucous on arrival.

Originally Posted by Lucille

Sorry, no. You alleged mouth gaping and mucus on arrival. One doesn't need experience to realize these (alleged) symptoms are not normal.





So it appears that you did think it was abnormal but instead of going to a vet you asked around and someone told you the above. And so you sat on the problem for two weeks while it worsened.





You are saying that this poor lizard steadily became worse and all you did was consult your buddies and when it finally got really sick and you finally took it in you expect your seller to pony up money? I think if you cared about the health of this critter you would have taken it in at the first (alleged) mouth gape and mucous on arrival.

No because it wasn’t bad at that point. It was a slight bit of mucus every time it opened it’s mouth. Like a beardie basking and gaping to cool down, I figured it was normal.

It’s funny how you always like to attack everyone Lucille.

I tried going through my buddies because they commonly deal with RI’s and whatnot. I don’t have a lot of experience with sickly animals as I usually receive quality ones that are in good health. Not sickly animals. That so why it took so long. As well as the fact that the seller who flips animals and doesn’t even breed them wasn’t replying. He finally decided to after I started blowing him up about the situation.


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Originally Posted by Lucille

Sorry, no. You alleged mouth gaping and mucus on arrival. One doesn't need experience to realize these (alleged) symptoms are not normal.





So it appears that you did think it was abnormal but instead of going to a vet you asked around and someone told you the above. And so you sat on the problem for two weeks while it worsened.





You are saying that this poor lizard steadily became worse and all you did was consult your buddies and when it finally got really sick and you finally took it in you expect your seller to pony up money? I think if you cared about the health of this critter you would have taken it in at the first (alleged) mouth gape and mucous on arrival.

Anyone reading this wouldn’t think you’re being neutral. It’s obvious you’re taking his side. I’m going to assume friends of some sort. No, these symptoms when he first came were to the extremity of where I’d be super worried. It was mouth gaping but had clear eyes at the time and seemed active. I figured the mouth gaping was because he was in his basking spot of 115 so I figured he was cooling off like beardies often do. There was slight mucus in his mouth whenever he’d open his mouth, but it wasn’t super bubbly upfront. At that point my friend who works at LLL stated it could be an R.I. but I was in denial and didn’t want to believe that the animal I just received was sick. I wait on it for a few days. Again days, not weeks. Leaving it alone and to adapt to its new enclosure that was all brand new since it’s suggested you do that to prevent stress. I still obviously fed and watered him but after a good week is when I started noticing his mouth’s tip was looking funky. He stopped replying 4 days after I received the dragon, before I was even starting to really worry. I wanted to give him the benefit of the doubt, so I didn’t start getting upset with him until the vet confirmed all of the above issues. He didn’t reply until after I had already been treating him.


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You received a healthy animal 100%.
You were satisfied with the animal upon arrival, and haven’t mentioned about the gasping...
You tell us the animal had RI and mouth rot 3 weeks later.
In the pictures you post here, the animal wasn’t as bad as in the pictures you sent us on the third week.
And you threatened us with bad reviews, for something there is no way you are sure about. Just to show you the kind of person you are.
We are 100% confident we shipped you a bery halealthy animal, we have over 99% happy customers. But there is always “the one” who has no clue about the care of their animals, and puts the blame on the seller.
It is obvious there is some poor husbandry there, and you mention all this 3 weeks later... do yourself a favor... don’t embarass yourself.
Some people are just a true disgrace for this hobby/business.

Originally Posted by MOC REPTILES

You received a healthy animal 100%.

You were satisfied with the animal upon arrival, and haven’t mentioned about the gasping...

You tell us the animal had RI and mouth rot 3 weeks later.

In the pictures you post here, the animal wasn’t as bad as in the pictures you sent us on the third week.

And you threatened us with bad reviews, for something there is no way you are sure about. Just to show you the kind of person you are.

We are 100% confident we shipped you a bery halealthy animal, we have over 99% happy customers. But there is always “the one” who has no clue about the care of their animals, and puts the blame on the seller.

It is obvious there is some poor husbandry there, and you mention all this 3 weeks later... do yourself a favor... don’t embarass yourself.

Some people are just a true disgrace for this hobby/business.

Even on medication, it has worsened. I did not ONCE threaten you with bad reviews. Show me where I threaten you. Please. Post your proof. You don’t have any of course because I never did. But I’m certain it WAS your fault. So do other customers of yours.


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Hahaha this guy got destroyed on fauna when he said what happened, I didn’t even have to say anything there. He made a fool of himself, and just disappeared afterwards...kids...

Originally Posted by emeryfbrecovery

Even on medication, it has worsened. I did not ONCE threaten you with bad reviews. Show me where I threaten you. Please. Post your proof. You don’t have any of course because I never did. But I’m certain it WAS your fault. So do other customers of yours.


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Originally Posted by MOC REPTILES

Hahaha this guy got destroyed on fauna when he said what happened, I didn’t even have to say anything there. He made a fool of himself, and just disappeared afterwards...kids...

Kids? Lmao. I bet you’d poop your pants if I walked into your store.
I proved your lil buddy’s accusation of me having a “freezer full” or dead animals because of negligence or bad husbandry wrong. At least that’s how she tried portraying it, and I’m not surprised, she surfs all of fauna and doesn’t do anything else... I see her name more than anyone else’s on here. You’d think she’s the owner. But she didn’t even know the details and still tried to make false accusations.

Now that you don’t have that for ammo, I’m sure you guys will still hammer in “it took you a month to go to the vet!?”

Good f*cking lord. I work 2 jobs. Not retired like you Lucille first off. I’m 20 years old, own a 6 bedroom house and live in San Diego. If you have any idea how expensive it is living down here, you’d understand why i work 2 jobs. That’s why it took so long. Because vets aren’t open 24/7 and sometimes they are booked. I was trying to make appointments less than a month after receiving the dragon, but the first available time to get in and get all the antibiotics wasn’t until the time listed on the sheet. I still got it diagnosed before then. I was still sure something was wrong long before then. I was trying to message MOC before then as well.
Again it took him 13 days to reply to my original message. He was ignoring me. So I tried using over the counter medication and was studying his illness so I could possibly avoid going to the vet, since at the time the problems weren’t as extreme and I thought maybe it was something I could take care of.

Call me an irresponsible pet owner for that, but I was just trying to avoid spending another couple hundred dollars after spending over a rack and not getting any help from this guy. Fortunately the vet bill wasn’t as high as I anticipated, but it’s not like I just waited until 5 weeks after I got the frilled and said “oh shit let’s go to the vet”. No I had been trying to get ahold of MOC long before, had known some issue was going on after 1 week.

After the first week, I went to LLL to see if they had medication for mouth rot, RI, or yellow fungus. They did have over the counter stuff for mouth rot (didn’t work) but besides that, they said to increase temps to cause an artificial fever which should help with the RI but that didn’t help either.

I’ve never once claimed to be a reptile expert-but I don’t think you guys are either.
In fact when MOC finally started replying, he was trying to give me home remedies instead of telling me to go straight to the vet. And giving his possible ideas as why the frilled may be having issues.

So don’t act like I’m some non caring idiot. It wasn’t horrific looking at first but symptoms were there. I didn’t know how to spot the symptoms like someone who’s experienced and dealt with these illlness’ in the past. But that’s why I tried taking matters into my own hand. Because I personally wanted to save money, and because I wanted the seller to finally reply- which he did. And he advised me to try and care for it myself. He didn’t even mention going to the vet to save it. Once I saw that these home remedies weren’t working though, I managed to get time off work and go to the vet.


And before you kiss his butt some more- Him responding and giving his input on the situation is not great customer service any and all breeder should be there to help and give you advice even long after purchase. That’s standards not going above and beyond.

Like how you made it sound like he was doing me a favor by offering me another for a lower price. He was doing that because he wanted to make another sale. Not because he wants to help me or the sickly frilled I already received out. How would another frilled dragon help out the one I already got.

And why would he offer me a frilled dragon for $200 less (he claims the female is like $700 less) vs just selling those and making the $200-$700 profit and just helping pay the $120 vet bill. I’ve said it before and I’ll say it a million times since you two like to repeat yourselves as well- IT’S BECAUSE HE DOESN’T CARE ABOUT THE SICK FRILLED. It’s out of his store and he couldn’t care less if it died now... But he saw this as an opportunity to make another sale off me. Why would I want to spend another almost thousand dollars just to possibly receive another sickly frilled? And if that one arrived sick I’m sure he’d deny it being his fault as well.


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Hahaha and who the f..k is going to read all that nonsense lolll dude, a simple suggestion, quit those drugs

Originally Posted by emeryfbrecovery

Kids? Lmao. I bet you’d poop your pants if I walked into your store.
I proved your lil buddy’s accusation of me having a “freezer full” or dead animals because of negligence or bad husbandry wrong. At least that’s how she tried portraying it, and I’m not surprised, she surfs all of fauna and doesn’t do anything else... I see her name more than anyone else’s on here. You’d think she’s the owner. But she didn’t even know the details and still tried to make false accusations.

Now that you don’t have that for ammo, I’m sure you guys will still hammer in “it took you a month to go to the vet!?”

Good f*cking lord. I work 2 jobs. Not retired like you Lucille first off. I’m 20 years old, own a 6 bedroom house and live in San Diego. If you have any idea how expensive it is living down here, you’d understand why i work 2 jobs. That’s why it took so long. Because vets aren’t open 24/7 and sometimes they are booked. I was trying to make appointments less than a month after receiving the dragon, but the first available time to get in and get all the antibiotics wasn’t until the time listed on the sheet. I still got it diagnosed before then. I was still sure something was wrong long before then. I was trying to message MOC before then as well.
Again it took him 13 days to reply to my original message. He was ignoring me. So I tried using over the counter medication and was studying his illness so I could possibly avoid going to the vet, since at the time the problems weren’t as extreme and I thought maybe it was something I could take care of.

Call me an irresponsible pet owner for that, but I was just trying to avoid spending another couple hundred dollars after spending over a rack and not getting any help from this guy. Fortunately the vet bill wasn’t as high as I anticipated, but it’s not like I just waited until 5 weeks after I got the frilled and said “oh shit let’s go to the vet”. No I had been trying to get ahold of MOC long before, had known some issue was going on after 1 week.

After the first week, I went to LLL to see if they had medication for mouth rot, RI, or yellow fungus. They did have over the counter stuff for mouth rot (didn’t work) but besides that, they said to increase temps to cause an artificial fever which should help with the RI but that didn’t help either.

I’ve never once claimed to be a reptile expert-but I don’t think you guys are either.
In fact when MOC finally started replying, he was trying to give me home remedies instead of telling me to go straight to the vet. And giving his possible ideas as why the frilled may be having issues.

So don’t act like I’m some non caring idiot. It wasn’t horrific looking at first but symptoms were there. I didn’t know how to spot the symptoms like someone who’s experienced and dealt with these illlness’ in the past. But that’s why I tried taking matters into my own hand. Because I personally wanted to save money, and because I wanted the seller to finally reply- which he did. And he advised me to try and care for it myself. He didn’t even mention going to the vet to save it. Once I saw that these home remedies weren’t working though, I managed to get time off work and go to the vet.


And before you kiss his butt some more- Him responding and giving his input on the situation is not great customer service any and all breeder should be there to help and give you advice even long after purchase. That’s standards not going above and beyond.

Like how you made it sound like he was doing me a favor by offering me another for a lower price. He was doing that because he wanted to make another sale. Not because he wants to help me or the sickly frilled I already received out. How would another frilled dragon help out the one I already got.

And why would he offer me a frilled dragon for $200 less (he claims the female is like $700 less) vs just selling those and making the $200-$700 profit and just helping pay the $120 vet bill. I’ve said it before and I’ll say it a million times since you two like to repeat yourselves as well- IT’S BECAUSE HE DOESN’T CARE ABOUT THE SICK FRILLED. It’s out of his store and he couldn’t care less if it died now... But he saw this as an opportunity to make another sale off me. Why would I want to spend another almost thousand dollars just to possibly receive another sickly frilled? And if that one arrived sick I’m sure he’d deny it being his fault as well.


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