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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
09-30-2003, 12:45 PM
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#1
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Inquiry: Rainbow Mealworms?
Does anyone have any experience with them?
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09-30-2003, 03:04 PM
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#2
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you can't go wrong with rainbow mealworms, i've had an accout with them for nearly 10 years, i have never had a problem that wasn't corrected quickly. Anything can get too hot or too cold in transit, rainbow cant control that, but they have fixed it for me every time!
Jeff Byers
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09-30-2003, 06:51 PM
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#3
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I used to order 1000 crickets a month from them. Ok not a big order but still an order. After an instance of the postal service crushing my box and allowing my order to totally escape, I let them know of the occurenceand they did replace the order, Crushed box again but I was able to salvage the order. I started requesting that the boxes be double boxed or at least double taped. The next several orders arrived crushed and you guessed single taped/boxed. After a few more conversations with them I took my business elsewhere. I would not order from them again since they can not take care of a simple issue to assure customer satisfaction.
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09-30-2003, 10:15 PM
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#4
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I've had good luck with them, atleast for ordering mealworms. I've not tried ordering anything else from them. Had a little problem with them having the wrong address for me, but after that was straightened out, things went fine.
-Kat Hall
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10-07-2003, 11:53 PM
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#5
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Successful Transaction
Well I went ahead and ordered from them and it went great, actually better than expected. Ordered Monday for 2 day delivery and received them on Tuesday. Hope they stay that way.
Last place took over a week to get here and was a big hassle.
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