Notices |
Hello!
Either you have not registered on this site yet, or you are registered but have not logged in. In either case, you will not be able to use the full functionality of this site until you have registered, and then logged in after your registration has been approved.
Registration is FREE, so please register so you can participate instead of remaining a lurker....
Please note that the information requested during registration will be used to determine your legitimacy as a participant of this site. As such, any information you provide that is determined to be false, inaccurate, misleading, or highly suspicious will result in your registration being rejected. This is designed to try to discourage as much as possible those spammers and scammers that tend to plague sites of this nature, to the detriment of all the legitimate members trying to enjoy the features this site provides for them.
Of particular importance is the REQUIREMENT that you provide your REAL full name upon registering. Sorry, but this is not like other sites where anonymity is more the rule.
Also your TRUE location is important. If the location you enter in your profile field does not match the location of your registration IP address, then your registration will be rejected. As such, I strongly urge registrants to avoid using a VPN service to register, as they are often used by spammers and scammers, and as such will be blocked when discovered when auditing new registrations.
Sorry about all these hoops to jump through, but I am quite serious about blocking spammers and scammers at the gate on this site and am doing the very best that I can to that effect. Trust me, I would rather be doing more interesting things with my time, and wouldn't be making this effort if I didn't think it was worthwhile.
|
Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
09-17-2009, 07:56 PM
|
#1
|
|
Bad experience with Shipyourreptiles.com
At the suggestion of someone else I allowed them to ship Shipyourreptiles.com I paid for overnite/next day red label service.
2 days later the package shows up, baby beardies do not do well in a box for 2 days.
My first experience with Shipyourreptiles.com was defiantly a bad one.
A good packing job by the sender prevented any losses.
|
|
|
09-17-2009, 08:11 PM
|
#2
|
|
Was this shipyourreptiles or UPS that caused this?
|
|
|
09-17-2009, 08:22 PM
|
#3
|
|
Quote:
Originally Posted by Ed Clark
At the suggestion of someone else I allowed them to ship Shipyourreptiles.com I paid for overnite/next day red label service.
2 days later the package shows up, baby beardies do not do well in a box for 2 days.
My first experience with Shipyourreptiles.com was defiantly a bad one.
A good packing job by the sender prevented any losses.
|
Did you allow for at least an explanation before condemning them here?
If yes, what was the reason for the delay?
|
|
|
09-17-2009, 08:51 PM
|
#4
|
|
Quote:
Originally Posted by scaledverts
Was this shipyourreptiles or UPS that caused this?
|
While I understand your point, there is really a fairly limited amount of blame shifting that can be done. ShipYourReptiles gets money in exchange for "approved" access to ship via UPS (at discounted rates). Even though UPS is the one actually handling the package, it still boils down to the customer paying SYR for a service.
Ed - What is "red label service"
|
|
|
09-17-2009, 08:53 PM
|
#5
|
|
Very good question. Was the package actually SENT overnight air? If not, that is the sender's fault. Was the package delayed? That would be UPS's fault, and that happens sometimes with both UPS and Fed Ex.
Did you contact shipyourreptiles when the package was delayed, and they failed to respond? That might be a complaint with them. But shipyourreptiles is only a go-between that allows us to use UPS for shipping at a discount. They can intervene when something goes wrong, but they can't actually control what UPS does, and aren't really responsible for it.
|
|
|
09-17-2009, 09:27 PM
|
#6
|
|
How did SYR respond? Did they do everything in their power communicating with UPS to expedite the delay as much as possible?. Did they offer a refund for the missed level of service?
You really have not gave much information, other than to say the package was late. No business is perfect, unfortunate things just sometimes. It is how we handle things when they dont go perfect that defines us.
|
|
|
09-17-2009, 09:38 PM
|
#7
|
|
Fixed.
Quote:
Originally Posted by shrap
How did SYR respond? Did they do everything in their power communicating with UPS to expedite the delay as much as possible?. Did they offer a refund for the missed level of service?
You really have not gave much information, other than to say the package was late. No business is perfect, unfortunate things just happen sometimes. It is how we handle things when they dont go perfect that defines us.
|
|
|
|
09-17-2009, 09:48 PM
|
#8
|
|
Quote:
Originally Posted by hhmoore
Ed - What is "red label service"
|
The way I understand it red label is the fastest overnite service.
They did refund but reptiles in the box for 2 days is unexceptable.
|
|
|
09-17-2009, 10:00 PM
|
#9
|
|
Quote:
Originally Posted by Ed Clark
The way I understand it red label is the fastest overnite service.
They did refund but reptiles in the box for 2 days is unexceptable.
|
So let me understand this, you contacted SYR and they refunded your money because the shipment was not delivered the next day as guaranteed. OK, that sounds like the proper thing to do in this instance. What EXACTLY did you expect them to do? Yes, 2 days in unacceptable but they can't time travel and undo what was done!
|
|
|
09-17-2009, 10:00 PM
|
#10
|
|
Quote:
They did refund but reptiles in the box for 2 days is unexceptable
|
That's brilliant. Spread the word. Make a sticky.
|
|
|
Join
now to reply to this thread or open new ones
for your questions & comments! FaunaClassifieds.com
is the largest online community about Reptile
& Amphibians, Snakes, Lizards and number one
classifieds service with thousands of ads to look
for. Registration is open to everyone and FREE.
Click Here to Register!
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -4. The time now is 10:56 PM.
|
|