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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
11-25-2003, 11:12 PM
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#1
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Top Shelf Exotics inquiry
Has anyone had problems with Top Shelf Exotics recently?
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11-25-2003, 11:33 PM
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#2
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It's payback time....
Chris is very nice to deal with.... I sold him some baby beardies a couple of weeks ago and he paid for them immediately, and there were absolutely no hassles of any kind....
He's a man who says what he does and does what he says, he gave me my first good guy post since I was banned and he stuck to his opinions.... that sort of person should be respected....
I really don't think you'll have a problem dealing with Chris....
Neil
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11-26-2003, 04:20 AM
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#3
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Top Shelf is top notch! Got a ball python and it was AAAAAA+++
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11-26-2003, 07:10 AM
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#4
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To be quite honest there was a few foul-ups (ie. an incorrect shipment and a order that was unable to be filled) within the past few weeks while I was away I'd like to apologize for. Both purchases are being refunded\credited this week, it took more time than I would have liked but it was unavoidable. I do apologize for the inconveniences, things have been quite hectic considering but they have finally settled down and we're getting back to business as usual. Some "family business" and a few visits to the hospital for dental surgery left me out of the loop for a while, things happen I guess. 
We always have the best of intentions at mind and do our best to satisfy our customers, and we try our best to come through for everyone in any way possible. Thanks again to all those who have done business with us and continue to show their patronage.
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11-26-2003, 09:54 PM
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#5
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TopShelf answered all my questions and was very helpful. I would have no problem doing business with them.
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11-27-2003, 12:55 AM
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#6
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The reason I asked
The reason I asked is that I was the "incorrect shipment" mentioned above. Let it be known that this situation has been corrected. Chris handled this very well. My opinion is that he deserves the compliments he receives here. He also deserves my appologies for being a difficult customer. Sorry Chris.
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11-27-2003, 10:27 AM
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#7
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No problem whatsoever Gary, have a wonderful Thanksgiving!
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11-27-2003, 07:56 PM
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#8
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I was the refund. I had ordered 3 BP's and something happened. They sent me a refund. It should be here anyday. No hard feelings. I am trying to talk the fiancee into a BlackThroat moniter.
I plan to order from Topshelf.
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11-27-2003, 08:04 PM
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#9
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Good Guy...
Hey Chris! Chris and I have done business several times. Particularly on sale from us. He's always been professional and a joy to conduct business with. Thanks Ray G. HBR
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11-27-2003, 08:09 PM
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#10
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Yes while I was away they took on one too many orders for those female adults... Your refund was issued as promised, take care! 
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