Andrew Potts- I want my money back

where is the evidence of that? all i see from those emails is SEAN doing the so called blackmailing and KEVIN apologizing for the other persons actions. I do not see where Kevin wrote anything of the sort of blackmailing.

Here is the just of it right here Andrew!

Originally Posted by Robert Potts

Hello, I'm sorry if it seems I don't care because that's the furthest from the truth and those who know me know I'm concerned about the situation. I wish everyone would return and re-read the e-mails I've posted.

I suspect that the majority of us have and re-read them already. We're well aware of the rationale behind the choice you have made to commit theft. The problem is that many of us see that this principle you're standing on is pure self-serving fiction. NOTHING in that string of emails that you're so desperately clinging to does anything at all to negate the fact that your own ADMITTED shipping negligence brought about this whole debacle. If you hadn't dropped the ball in the first place, Sean wouldn't have been able to pick it and throw it back at you, now would he?

Andrew-

I know you think that plugging your ears and stomping your feet while repeating over and over that Kevin is part of the scam makes you in the right here. But I'm sorry to report to you that it does not!

1) In one of your earlier emails you said dead boa OR pictures. He sent pictures....they have been vetted and shown to have been taken the day the boa arrived.

2) You ADMITTED that your shipping is the cause of this boas death.

What else matters in this case? Your Kevin is part of the scam crutch is becoming old and overused. There IS NO SCAM, you admitted so yourself.

Refund the man his money. Don't think that your "good" reputation in the reptile industry will keep you from being permanently labeled a bad guy!

I get the distinct feeling that you have spent this money already and do not have the ability to refund his money back to him. IF that is the case, then work out a payment plan and start getting him his money back.

After staying away for a few days, I was hoping to come back to this thread and see that Andrew Potts had done the right thing and refunded Kevin's money.

I know neither party, but my take is this: Andrew, while I understood how a couple of e-mails upset you in the beginning, I believe that you need to drop the emotions from this equation and take care of business. If you guaranteed live arrival, but failed by using incorrect shipping methods, you need to refund your buyer's money in full, immediately.

Emotions play no part in business and getting upset at how your buyer acted (no matter how validated those feelings might be) is no reason to hold his money. More people than you realize are paying attention to how you are handling this situation. Good luck to everyone involved, especially the "paying customer"!

There's one thing to keep in mind Andrew. You were resolving this with Kevin up until the point that Sean inserted himself in the situation, and had he not, it would have been long over. Given that fact, you and Kevin both should be going after him for his actions and all the ensuing problems caused by them. Contact Kevin and get him his money back. If it turns out he was in on it with the other two you can include him in that case later.

Originally Posted by Robert Potts

Again Kevin was part of the Black-mail from the very begining. Andrew

And what post would the proof of that be in? Did I miss that?

You BELIEVING Kevin was in on it, does not PROVE he was. As I pointed out earlier, you convince yourself of a lot of things, that you have yet to prove.

The only PROOF in this thread is that his friend acted like an idiot, and Kevin asked him to knock it off. And there is PROOF that you dropped the ball, through your own admission.

Stick to the facts now Mr. Potts. This isn't some thread that can be deleted. It's here forever, and now it has PROOF of you making libelous statements about Kevin.

I'm not going to continue debating the situation any longer. Minds have been made up and that's life and I have to respect(may not agree) with the discourse which ensues. I'm not saying their right or wrong but no one was there except Sean, Connor, Kevin and myself. From the very beginning I planned to replace the snake even after I told them to go fish. I wanted them to go public so people could see Sean, Connor and Kevin are criminals. Did I get a little burned, yes but such is life and yes some will not buy from me because of this issue and that's what I will have to live with. Kevin knows what he has to do to get the ball rolling, and yes it's up to Kevin. Also if anyone wants to call me at 727-784-4739 I'll be more than happy to discuss the issue.

If I'm such a worthless piece of feces who is completely incompetent, why haven't hundreds of others come on here to tell of their horrible dealing with me. You won't because none exist.

A little into my mindset and how I think. Recently did a trade which the animal turned out to be the wrong sex. Enclosed a $50 check when we sent the wrong sexed snake back to the owner.
A year or so ago I met a fascination young man on Jeff Ronne's sight and he so impressed me I sold him a smoking male Aztec for $300 when at the time they were going for around $5,000 or $6,000. Guess what that male just produced Brent and Kenny a nice litter of Hytecs het something.

This ain't about money it's about what's right and Kevin knows he played both sides to a tee. Oh by the way I would have paid Kevin his cost to send dead boa back and then the cost to replace the boa. I tell all my customers if any problems occur they will not have to pay another penny in shipping cost. Oh yes and the six month guarantee.

I think it should be noted that since this is my only bad thread in 25 years and the extenuating circumstances of the thread, harm will be minimal. Unfortunately the vast majority of the human race tend to waiver when it concerns money, so I don't think I'm going to lose that much business.

Once again Kevin knows what he has to do to get the ball rolling so get with it Kevin. Andrew

One more thing, since everyone says Kevin had nothing to do with any of the things Sean and Connor did, please ask him to produce one e-mail he sent Sean or Connor where he ask or tells them to butt out or get lost or even addresses the issue(the problems they're causing). Please ask him to show one e-mail he sent to Sean or Connor that he disapproved of their activities. Andrew

Originally Posted by Robert Potts

I'm not going to continue debating the situation any longer. Minds have been made up and that's life and I have to respect(may not agree) with the discourse which ensues. I'm not saying their right or wrong but no one was there except Sean, Connor, Kevin and myself. From the very beginning I planned to replace the snake even after I told them to go fish. I wanted them to go public so people could see Sean, Connor and Kevin are criminals. Did I get a little burned, yes but such is life and yes some will not buy from me because of this issue and that's what I will have to live with. Kevin knows what he has to do to get the ball rolling, and yes it's up to Kevin. Also if anyone wants to call me at 727-784-4739 I'll be more than happy to discuss the issue.

If I'm such a worthless piece of feces who is completely incompetent, why haven't hundreds of others come on here to tell of their horrible dealing with me. You won't because none exist.

A little into my mindset and how I think. Recently did a trade which the animal turned out to be the wrong sex. Enclosed a $50 check when we sent the wrong sexed snake back to the owner.
A year or so ago I met a fascination young man on Jeff Ronne's sight and he so impressed me I sold him a smoking male Aztec for $300 when at the time they were going for around $5,000 or $6,000. Guess what that male just produced Brent and Kenny a nice litter of Hytecs het something.

This ain't about money it's about what's right and Kevin knows he played both sides to a tee. Oh by the way I would have paid Kevin his cost to send dead boa back and then the cost to replace the boa. I tell all my customers if any problems occur they will not have to pay another penny in shipping cost. Oh yes and the six month guarantee.

I think it should be noted that since this is my only bad thread in 25 years and the extenuating circumstances of the thread, harm will be minimal. Unfortunately the vast majority of the human race tend to waiver when it concerns money, so I don't think I'm going to lose that much business.

Once again Kevin knows what he has to do to get the ball rolling so get with it Kevin. Andrew

I am not sure where anyone referred to you as "feces" besides yourself, but whatever you need to do to turn everything around at everyone else to deflect attention from yourself then go for it.

As it has been stated countless times, it does not matter how many good transactions you have had, how many good deeds you have performed, how many thumbs up you havee been given when there is that one really bad situation you fail to make right or fail to even acknowledge your guilt/part in. It is that one incident that will tarnish you and make people second guess the decision to work with you. Understand, the Aztecs will continue to become more available as time goes on and people can very easily go to another source to get them rather than you. I have already decided when I get into the project within the next couple of years, it will not be from you.

It is about the money. It is not up to you to become the moral compass of the world and decide you can hold someone's money hostage because you feel they wronged you when you failed to provide them with the product they paid for because you made mistakes. Mistakes you owned up to in the beginning but not refute as potentially created by Kevin. You say it is possible he killed the animal in a weird attempt at blackmail that he supposedly planned ahead. You have no proof of this, but it is what you claim. There is proof you are the cause of the animal's death, but that is something you are not recanting on. All of this is just plain arrogance and I am a bit dumbfounded at it, honestly.

Why is it up to Kevin to "get the ball rolling"? Why are you just not refunding him? Why do you want to let this situation drag on and on and on because you are too arrogant and stubborn to just let it go? Why can you not just take the high road as you yourself stated in another thread (I quoted it earlier), and end it? All anyone sees at this point is a man who cannot get over himself long enough to think clearly and realize that what he posts here will, at some point in time, become a factor in his business. You may not think it will make a large dent, but it very much has the possibility to do so.

It's a sad thing to see, Mr. Potts, it truly is.

Also? For future reference ... seeing how you dealt with all of this? People may not bother complaining when something goes wrong, and that is even worse.