Just got this from SYR

Originally Posted by WingedWolf

Fed Ex strung me along for months after approving my box, and I just couldn't get them to send me the paperwork. They had done some sort of internal re-organization, and I fell through the cracks. I gave up after SYR showed up.

I guess I have to try again. I'm not exactly thrilled. UPS has done a great job and I haven't had any problems with them. I have learned not to have packages signed for, though, because the drivers drop a door tag and run. I'd rather have them leave the box and run, so the animal won't be on the truck all day.

There are horror stories from both services, so I don't really have a preference beyond price.

Yeah we always sold our snakes locally, but have just started shipping this year. We used SYR and all snakes arrived safely and perfectly. I also didn't require a signature for the exact reason you just gave. However, we have been wanting to get Fed Ex Certified, just been putting it off. Now we got a good excuse to do it being that I'm suppose to ship a pair of corns next week. I just heard that the Fed Ex certification process can be long and drawn out. Ugh I hope it won't be.

Originally Posted by Suncoast Herpetological

According to a buddy of mine at UPS who is a good distance up the ladder, the problem is that SYR's agreement NEVER allowed them to ship snakes. It came to light that they were and that's the reason for the very specific prohibition.

Their labeling and packaging instructions on their website support this as well.

John posted this in a BOI thread not long ago. Thank you John.

This is off of SYR's web site.

link below

http://www.shipyourreptiles.com/en/g...g/#question-24

quote below

What can I ship through ShipYourReptiles.com?

You cannot ship illegal drugs, batteries, liquor, aerosols, firearms and ammunition, fireworks, explosives, mammals (no dogs, no cats), birds, dry ice and absolutely no venomous reptiles.

ShipYourReptiles.com is approved for the shipping of live non venomous reptiles.

You must follow the ShipYourReptiles.com Shipping Standards.

You must also follow all UPS rules and restrictions. For more details, see these sections of the UPS site:
•Packaging and Supplies
•UPS Guide for Shipping Ground and Air Hazardous Materials

This is off of UPS's web site.

link below

http://www.ups.com/content/us/en/res...h_phr=reptiles

quote below

Accepted / Prohibited Live Animals

Accepted Live Animals

This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species.


Amphibians (All): Examples: frogs, salamanders, toads
Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp
Fish (All)
Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs
Mollusks (All): Examples: clams, mussels, snails
Reptiles (Limited to the following):
- Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons
- Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles
Worms (All)

Prohibited Live Animals

Live Animals that are prohibited from being shipped and are not accepted for transportation include, but are not limited to:


Any poisonous, venomous or threatening animal
Any Threatened or Endangered species
Arachnids (All): Examples: mites, scorpions, spiders, ticks
Birds (All)
Crocodiles (All): Examples: alligators, caimans, gavials
Mammals (All)
Obnoxious Insects: Examples: flies, locusts, mosquitoes, roaches, termites, weevils
Snakes (All): venomous and non-venomous

Originally Posted by Suncoast Herpetological
According to a buddy of mine at UPS who is a good distance up the ladder, the problem is that SYR's agreement NEVER allowed them to ship snakes. It came to light that they were and that's the reason for the very specific prohibition.

Their labeling and packaging instructions on their website support this as well.

I would be interested in knowing if this is 100% true

So would I....if it is true...I'm sure I would not be the only person who felt angry and slighted by it

It would surprise me if that's the reason. You'd think SYR would have asked specifically about snakes when making this deal with UPS, especially since it's not a secret UPS doesn't allow the shipment of snakes. And if they did ask about it and were denied, then why didn't they state that explicitly on their website?

Snake shipping is really the only thing that SYR has other then a more precise customer service then plain old UPS....UPS already accepts most lizards, frogs and fish....so snakes was really SYR biggest crutch as a service

I think it will be horridly devastating for SYR if they can't get us back to shipping snakes

One thing that I know will be happening is people will still be using SYR to try and ship out snakes, even after being told not to....that will be a huge downfall in SYR trying to repair this situation

I find it odd that Robyn was just viewing this thread and didn't comment. I would think he would want to defend himself. But what do I know?

Originally Posted by Willow

One thing that I know will be happening is people will still be using SYR to try and ship out snakes, even after being told not to....that will be a huge downfall in SYR trying to repair this situation

I would hope that out of respect for what they are trying to do people would not ship snakes through the SYR service.

If anyone still wants to ship a snake thru UPS, please set up the shipment on the UPS site and brown box it thru, don't set it up with SYR until they give the OK.

Matthew you can hope all you want...and try to tell people the same thing....but we all know its going to happen....personally I wont be accepting anyone offering to ship a snake to me using SYR while this is going on....and I'll be finishing up my Fed Ex cert next week so I wont have to worry about it myself