Rodentpro (bad)

I have been ordering from RodentPro for years and have never had a problem. But anytime you ship perishable items (live or frozen), there is always a possibility for a problem due to shipping company mistakes. If you ship often enough, it will happen now and then no matter how careful you are - what you do to fix the problem is what sets apart a good company from a bad or mediocre company.

I have had no need for RodentPro to fix any mistakes, but as far as I know, they have fixed every problem I have ever heard about to the customer's satisfaction. So it is a shame that there will be a "bad guy" heading for RodentPro for all time to come. Of course, if anyone wants to read all of these pages, they will see that the company is not bad at all - IF they read it all and not just the headline.

Seems like the only fair thing you could do (original poster) is to post a "good guy" thread once the deal is resolved to your satisfaction.

So the short and skinny here is He Jumped the gun on his post about Rodent Pro. Clay even said it was a salesman from Rodent Pro... So the topic could have been worded diffrently. I know the post is a black smudge on a company with a great reputation, but after reading the following posts by Boaguy Im sure many would ignore his thread or just consider the source...

Originally Posted by Boaguy80

jim o , if you looked I got in trouble for that because I posted based off what I heard which was not my own deal. So that don't make me a liar. Thank you try again

More lies. You know it and so does everyone who read that thread and this one. You're like a child caught with his hand in a cookie jar. Give it a rest.

This is exactly why no one believes anything you say.

Originally Posted by Boaguy80

Bryonsboas is harassing me and no warning points issued. Hmmmmm he's a paid member. Paid members got it way to good on this site. But I rather put my money into something more better like a new snake. Rodentpro fixed the deal. Also bryon if you shipped a snake would you want it to arrive on time live and well? Bye what it sounds like to me is most people don't care about the animals and only care about money?

It has nothing to do my paid membership. So far I haven't said anything that hasn't shown to be true by researching your posts. I'm a redneck , I may get harsh but I'm not going to sugarcoat the stupidity I see in your posts and threads.

As far as shipping a snake, I had folks critique my shipping everytime I ever put a box in the hands of a shipping company. I learned by looking at how packages were shipped to me and asking questions of those with the experience. I'm sure I will eventually run into probs but I made sure to learn those things that reduce it considerably. As far as my money goes , I prefer to put where it does most good and doesn't support known scammers. Maybe you should cut back on snake purchases and focus some of your money to an english tutor or order some hooked on phonics.

Originally Posted by Boaguy80

Bryonsboas is harassing me and no warning points issued. Hmmmmm he's a paid member. Paid members got it way to good on this site. But I rather put my money into something more better like a new snake. Rodentpro fixed the deal. Also bryon if you shipped a snake would you want it to arrive on time live and well? Bye what it sounds like to me is most people don't care about the animals and only care about money?

No one is harrassing you. Can't you take responsibility for what you do and say?

Perhaps since you are so good at talking the talk why don't you walk the walk and pony up and become a mod. You are using this site just like everyone else is. Then you can start giving points to whomever you think is bad and won't that be a fun time and just see how much mods can get away with things

I personally have only had positive experiences with Rodent Pro and I have dealt with them for about 4 years I think... I have bought everything from pinkies to xxl rats and chicks all have come well frozen and boxed very well of course they came UPS or Fed Ex I have never tried Greyhound but it sounds like if there was a problem they fixed it. You went and posted a thread that they are bad before you even gave them a chance to fix the problem or even actualy knew there was a problem. They cannot and should not be taken to task for an issue with the shipping.The fact that they offered replacements for the bad part of your order is very professional of them. Some companies would not do that. I will order all my frozen feeders from them still and hope others continue to do the same

I used RodentPro for mice and chicks and everything arrived in superb shape. I used FedEx, because I plain don't have time to go to a greyhound office. (Closest one would be a half hour)
As far as I can tell, you jumped the gun. Then when people tried to reassure you that everything would probaly be fine, and that you shouldn't post "Bad guy" before you even receive product, you tried to call names and act like a brat. Getting called on your poor behavior is not being attacked.
Your previous posts refferred to here do not show a mature responsible person, so I guess none of us should be surprised.
Glad to hear that your order was fine.
Theresa

Originally Posted by Boaguy80

On a side note. I got my rats today 75 were frozen 25 were kinda gross and moist. Called rodentpro who will ship out another order on the 25 to my door even. Great service in the end of things just don't like curtis as a sales guy will stick to talking to casey that works there. I will order again since it truely was not the sellers fault and they fixed it anyway and I did not expect that.

On a side note??

NO!!

All this other BS aside, you posted this thread as a Bad Guy thread about Rodent Pro.

The Fact is that the problem wasn't with Rodent Pro, it was you misunderstanding how Greyhound Shipping (the shipping method YOU chose) works.

But Rodent Pro is fixing the problem and even spending extra money to upgrade the shipping on replacment product. Which is exactly what they quaranteed they'd do, and what everyone on here told you they would do!

That absolutely should not be a "side note"!

You owe Rodent Pro a huge apology for starting this thread!

I've never ordered from anywhere but rodent pro, which has been for 5 years, with no problems, except for a couple weeks ago when I got an order that was still 'frozen' but the guts of a few of the rats were pliable. Everything elso was frozen solid, but I was concerned to I talked to Kevin and he was very proffessional and polite and complying, but after talking with him I decided that the rats were fine. I have little doubt that he'll send another shipment for free if you call him and let him know what happened.
-Austin Fitzhenry

Originally Posted by Boaguy80

lol, the past very funny. Okay I sent money to rodentpro can back that up and can back up my story so back off on this one people. Maybe I am right for a change. Lets see a warning to sellers. I pay payments on animals on the day I say I am going to even paying them off early if possible. Ask sam gurrea, blaze garret, scott sanchez, jeff ronne, michael powel,and pete kahl to name a few. Never a bad deal on my end I send money orders weekly for animals, caging, animal food. I posted a bad guy post on scott cause he acted like I was going to get nuthin, then he sent the snake and it appeared healty and I didnt notice mites for weeks hence the diff post... If you sell a snake to me what I promise is you will get the money and the snake is taken care of properly. About rodentpro I got a call with the info to be at the bus stop and I was there for every bus. Also I got a number that is worthless and I posted the order as plain as day. People should stop attacking me. I don't rip people off and don't plan on it. 99% percent of you don't have a clue on these boards you attack like your tough guys. Are we getting anywhere picking on me or anyone else. NO! Its like you guys all have no lives but to pick on people. I state facts and get harrassed... Some comments are mean but so are yours people. Lets see some guy even said something mean and inplied a more the friends relationship with another member did he get in trouble or banned. NO you all chose your favs and stay by them. I might be hated on here but I never lie nor rip anyone off.

_ If your order arrives bad just let them know and they'll make good on it. I don't see why you are bringing up this issue so soon. Now if you receive bad rodents and RP says to go scratch then you should come here. In the mean time how about serving some cheese with that "whine". LOL