Notices |
Hello!
Either you have not registered on this site yet, or you are registered but have not logged in. In either case, you will not be able to use the full functionality of this site until you have registered, and then logged in after your registration has been approved.
Registration is FREE, so please register so you can participate instead of remaining a lurker....
Please note that the information requested during registration will be used to determine your legitimacy as a participant of this site. As such, any information you provide that is determined to be false, inaccurate, misleading, or highly suspicious will result in your registration being rejected. This is designed to try to discourage as much as possible those spammers and scammers that tend to plague sites of this nature, to the detriment of all the legitimate members trying to enjoy the features this site provides for them.
Of particular importance is the REQUIREMENT that you provide your REAL full name upon registering. Sorry, but this is not like other sites where anonymity is more the rule.
Also your TRUE location is important. If the location you enter in your profile field does not match the location of your registration IP address, then your registration will be rejected. As such, I strongly urge registrants to avoid using a VPN service to register, as they are often used by spammers and scammers, and as such will be blocked when discovered when auditing new registrations.
Sorry about all these hoops to jump through, but I am quite serious about blocking spammers and scammers at the gate on this site and am doing the very best that I can to that effect. Trust me, I would rather be doing more interesting things with my time, and wouldn't be making this effort if I didn't think it was worthwhile.
|
General Business Discussions This is a general purpose forum open to business related topics concerning Reptiles and Amphibians that are neither appropriate for the Board of Inquiry, nor sales, purchase, or trade solicitations. |
04-15-2014, 12:50 AM
|
#1
|
|
suggestions to address a no ship no response?
So.. what is a reasonable amount of time to give a vendor for some feedback.. is it ok to not send a update when they cannot ship?? their TOS states they reserve the right to not ship if temps are not ok.. but should they contact a buyer saying sorry.. temps not ideal? what about if you see a FB post before you get a contacted.. what about when you look on FB and see multiple post on issues, but NEVER contacted direct?
Red flags? Crappy customer service? perhaps a possible BOI post??
|
|
|
04-15-2014, 11:07 AM
|
#2
|
|
Vendors have to look at temps at their location, at their buyer's location, and at any potential transfer points. As an example, I recently had a Tarahumara boa shipped from CA to me in WV, with a transfer in IL. Winter for us has been aweful this year so even though I paid back in January I had to wait many weeks before shipping was deemed safe.
Personally I kept an eye on the forecast and updated the vendor periodically. I did get an acknowledgement each time, even just an "OK" was enough, though it wasn't really needed.
You're in NH so obviously your weather is worse than mine, and IIRC New England is getting more snow in the next few days. I would suggest patience.
|
|
|
04-15-2014, 02:28 PM
|
#3
|
|
It depends on who you are dealing with and what the level of communication was to start with.
I generally expect more communication from a hobby breeder that has a smaller collection and less from a reseller/wholesaler (who may have employees that do different duties, such as posting updates on FB) simply because of the amount of orders each one may be dealing with.
facebook
|
|
|
04-16-2014, 01:24 AM
|
#4
|
|
I am trying to be, but no issues getting herps at work.. every single week.. Multiple good days.. they never said to me why.. just waiting, nothing then I had to e-mail.. hey you said you would be, or could be... whats the status.? funny because when I inquired to them initially about their classified add.. quick response.. saw the add and e-mailed within 24hrs a invoice.. pay invoice no conformation.. no expected shipping date either... I again had to ask by e-mail..
I don't want a frozen reptile, but heck.. even had a different order no issues come.. Its not the time, but the lack of communication.. that is really bothering me..
The issue of not giving a vendor a chance to resolve is a VALID one..
But open a dispute with pay pal, e mail them.. now almost a week later not any comments??
So ok patience, live animals winter.. I get it.. but where do you draw the line??
|
|
|
04-30-2014, 02:16 PM
|
#5
|
|
just a update.. The specific vendor has also dropped communication on a few others, and after finally a little contact after I pressed a chargeback, odd but contact.. I did get my refund..
It seems that I may have been somewhat legitimate in my concern.. however the vendor did resolve it.. or at least I did get my chargeback.. But Lack of communication, lack of updates.. NO not ok.. now have delt with several other vendors, and not one was this a issue..
|
|
|
Join
now to reply to this thread or open new ones
for your questions & comments! FaunaClassifieds.com
is the largest online community about Reptile
& Amphibians, Snakes, Lizards and number one
classifieds service with thousands of ads to look
for. Registration is open to everyone and FREE.
Click Here to Register!
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
Similar Threads
|
Thread |
Thread Starter |
Forum |
Replies |
Last Post |
need address
|
ted zalewski |
FaunaClassifieds Site HELP & Feedback Forum |
11 |
10-29-2007 09:11 PM |
View IP Address
|
MorphCapital |
FaunaClassifieds Site HELP & Feedback Forum |
2 |
11-15-2006 09:54 AM |
I.P. Address Search
|
HellFire |
General BS forum |
5 |
09-07-2004 03:24 AM |
All times are GMT -4. The time now is 06:13 PM.
|
|