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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
01-05-2013, 11:41 AM
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#1
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Reptile Basics - Rich Goldzung
Another perfect transaction and super fast shipping.
Great company to do business with 
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02-11-2013, 08:17 AM
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#2
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So many good posts so I figured I would just add to this one.
RB is a great company with amazing customer service. Every time I send them a message they get back to me with lightning speed! They will always be the first place I go to when I need supplies.
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02-11-2013, 12:32 PM
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#3
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i love RB infact this weekend they should be getting some of my money....again lol
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02-11-2013, 01:18 PM
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#4
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Even when Rich makes a mistake, he ends up doing good.
I put an order in and received the wrong item (someone else's order). Rich immediately responded and made it right. Even better than right, he credited my back a portion of my purchase order "due to my inconvenience", even though I never asked for it or expected it.
That's how you run a business.
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02-11-2013, 02:39 PM
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#5
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I have done many transactions with RBI and never a problem
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02-11-2013, 04:16 PM
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#6
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100% agree,rich is top notch
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02-11-2013, 06:06 PM
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#7
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top notch for sure
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02-11-2013, 09:36 PM
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#8
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I agree. what an awesome company. Reptile Basics is the place to order if you want great products and the best customer service......
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02-12-2013, 02:47 AM
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#9
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I just ordered their new heat tape for my incubator and I like it.
Also decided to give the VE-200 thermostat a try. It should be in tomorrow. 
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02-22-2013, 08:02 PM
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#10
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My transaction with Reptile Basics, Rich was perfect. Quick service and when I lost a small piece of the order, Rich was kind enough to replace the part at no charge. I will definitely be doing business with them in the near future.
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Reptile Basics - Rich Goldzung
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