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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. YOUR FULL NAME is required for each message you post.

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Old 10-10-2011, 04:27 PM   #1
MichelleR
Thumbs down FloridaHerps.com - BUYERS BEWARE!!!

My boyfriend and I ordered a ball python from FloridaHerps.com and it arrived with ticks! We tried calling right away with no answer or response. It was advertised as captive bred but it was obviously NOT. We tried e-mailing but got nothing. Then after several attempts they responded rudely, and in ALL CAPS, telling us we were out of luck. We have since read many bad experiences but too late for us. They also tried to pose as another person on a different forum to badger us with threats. My boyfriend is very upset. BUYERS BEWARE!

Also, we learned that FloridaHerps.com uses drop-shippers for most of their animals. This means THEY DON'T EVEN HAVE THE ANIMALS THEY SELL!!! Do they mention this on their site, NO!

Michelle Rasmussen
 
Old 10-10-2011, 04:41 PM   #2
Suncoast Herpetological
Quote:
Originally Posted by MichelleR View Post
My boyfriend and I ordered a ball python from FloridaHerps.com and it arrived with ticks! We tried calling right away with no answer or response. It was advertised as captive bred but it was obviously NOT. We tried e-mailing but got nothing. Then after several attempts they responded rudely, and in ALL CAPS, telling us we were out of luck. We have since read many bad experiences but too late for us. They also tried to pose as another person on a different forum to badger us with threats. My boyfriend is very upset. BUYERS BEWARE!

Also, we learned that FloridaHerps.com uses drop-shippers for most of their animals. This means THEY DON'T EVEN HAVE THE ANIMALS THEY SELL!!! Do they mention this on their site, NO!

Michelle Rasmussen
These guys are literally right around the corner ffrom me and i have never heard of them. Do you have any other info?

Please post your emails.

The administrative contact on the domain is William Thompson...again....never heard of him
 
Old 10-10-2011, 04:57 PM   #3
ShortStack
Can you post copies the of emails with the headers? And do you have any pictures of the snake? Also, have you informed them of this thread?
 
Old 10-10-2011, 05:24 PM   #4
garweft
They are the picture stealers from this thread.....

http://www.faunaclassifieds.com/foru...t=floridaherps
 
Old 10-10-2011, 06:06 PM   #5
HighVoltageRoyals
Please post all evidence that you have of this transaction, including that email with all caps. Have you notified them of this thread?
 
Old 10-10-2011, 08:25 PM   #6
akonitony
Have you deticked the animal?
 
Old 10-10-2011, 08:28 PM   #7
ShortStack
Quote:
Originally Posted by garweft View Post
They are the picture stealers from this thread.....

http://www.faunaclassifieds.com/foru...t=floridaherps
Yeahhhhh, I remember them now.
 
Old 10-10-2011, 10:25 PM   #8
JennyBell
Quote:
Originally Posted by MichelleR View Post
My boyfriend and I ordered a ball python from FloridaHerps.com and it arrived with ticks! We tried calling right away with no answer or response. It was advertised as captive bred but it was obviously NOT. We tried e-mailing but got nothing. Then after several attempts they responded rudely, and in ALL CAPS, telling us we were out of luck. We have since read many bad experiences but too late for us. They also tried to pose as another person on a different forum to badger us with threats. My boyfriend is very upset. BUYERS BEWARE!

Also, we learned that FloridaHerps.com uses drop-shippers for most of their animals. This means THEY DON'T EVEN HAVE THE ANIMALS THEY SELL!!! Do they mention this on their site, NO!

Michelle Rasmussen
This exact post was made on redtailboa.net and REMOVED because the person that started the thread failed to provide anything. Lonna from FloridaHerps.com did reply asking for information because they have no record of this person's order. Tracking numbers we asked for, emails, she provided nothing.

This being said I can 100% say that Florida Herps is a great company that I have been buying from for years. Dr. Bill also owns www.ReptiLabs.com that I am sure many of you have used. I have been to their farm, fed their huge african tortoises, pet Drake their 5 foot red iguana, and buy feeders from them. I have since moved further away then I like to drive and recently bought a 8" Female Sulcata from them. They posted pictures on their Facebook page, replied to emails right away and we had her at my our business (we own a cafe in Orlando) the next morning. Here is my tracking number: 795252748749 She was packed in a large brown box with 3/4" foam panels. She was inside a snake sack with plenty of padding. The box had two full size printed labels on the sides "Live Harmless Reptile" "Florida Herpetology, Inc. 3809 Lorraine Road Lakewood Ranch, FL - (800) 975-5880" "FedEx Certified Reptile Shipper #4364-0948-6".

Other websites they have: www.SuncoastReptiles.com, www.SuncoastReptileRescue.org, www.ReptiLabs.com, and www.FloridaAquaria.com (They stock tons of cool fish as well).

Just my $.02

Jenny
 
Old 10-10-2011, 11:10 PM   #9
MichelleR
Quote:
Originally Posted by JennyBell View Post
This exact post was made on redtailboa.net and REMOVED because the person that started the thread failed to provide anything. Lonna from FloridaHerps.com did reply asking for information because they have no record of this person's order. Tracking numbers we asked for, emails, she provided nothing.

This being said I can 100% say that Florida Herps is a great company that I have been buying from for years. Dr. Bill also owns www.ReptiLabs.com that I am sure many of you have used. I have been to their farm, fed their huge african tortoises, pet Drake their 5 foot red iguana, and buy feeders from them. I have since moved further away then I like to drive and recently bought a 8" Female Sulcata from them. They posted pictures on their Facebook page, replied to emails right away and we had her at my our business (we own a cafe in Orlando) the next morning. Here is my tracking number: 795252748749 She was packed in a large brown box with 3/4" foam panels. She was inside a snake sack with plenty of padding. The box had two full size printed labels on the sides "Live Harmless Reptile" "Florida Herpetology, Inc. 3809 Lorraine Road Lakewood Ranch, FL - (800) 975-5880" "FedEx Certified Reptile Shipper #4364-0948-6".

Other websites they have: www.SuncoastReptiles.com, www.SuncoastReptileRescue.org, www.ReptiLabs.com, and www.FloridaAquaria.com (They stock tons of cool fish as well).

Just my $.02

Jenny
Ahhhh....I was wondering when "Jenny Bell" would pipe in! To everyone on this forum, please know that "Jenny Bell" is a pseudonym for FloridaHerps.com. They post under the name "anonymously" but they have been busted on another forum.

Yes my bf deticked the ball python (gross) but it never did eat, and ended up passing away. We are chalking this up to live and learn...learn never to order from FloridaHerps.com that is. This has been our experience, and your's may be different, but we needed to make it known.

I think it's terribly dishonest to post anonymously as they are doing. How pitiful.
 
Old 10-10-2011, 11:11 PM   #10
MichelleR
Quote:
Originally Posted by garweft View Post
They are the picture stealers from this thread.....

http://www.faunaclassifieds.com/foru...t=floridaherps
Yes, they sure are, and notice the ALL CAPS and rude responses, just like we received.
 

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