This does not sound like hard water stains to me; it sounds like mold or mildew. Heat should kill either. You can place many types of wood (you did mean this was a log and not a "long" didn't you) into a preheated oven on low heat for about an hour. This should only be done by a competent adult, who realizes this is a potential fire hazard, and who will monitor the process sufficiently.
As for preventing it in the future, better ventilation may do the trick; but if the set up is one in which you require high humidity, then maybe that is not an option. Choice of wood would likely alleviate the matter; some woods are rather resistant to mold but you need to check that they are acceptable for use with herps. Avoid cedar. You might also try weekly cleaning of the wood.
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Hey, this isn't where this is supposed to be posted, so maybe one of the admins or mods can move it to its correct location.
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I was wondering, where is the correct location for this thread?