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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
10-03-2011, 08:51 AM
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#91
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Quote:
Originally Posted by chris allen
So shipping was not refunded? Did you offer the insurance to the buyer and they declined? As a seller that would be the first thing I would do unless they flat out declined the insurance. It was up to you to either offer it to the buyer or just include it in the shipping cost.
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Especially if you expect the buyer to eat the shipping...
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10-03-2011, 10:09 AM
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#92
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shipping insurance was not offered to the buyer.
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10-03-2011, 11:20 AM
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#93
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I thought shipping insurance was pretty much useless, since UPS and FedEx do not insure "perishable" goods? The only company I've heard of refunding the cost of shipping because of delay (not the animals) was shipyourreptiles, and that after some back-and-forth if I recall correctly.
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10-03-2011, 11:39 AM
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#94
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I know for a fact UPS and Shipyourreptiles will refund overnight shipping if they didn't get it to you on time. I've had both refund me. I've noticed a lot of breeders pocket the refunded money instead of giving it back to the person that paid for the shipping, which is awful. I got a breeder that owes me shipping money right now and I'm sure I will never see it.
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10-03-2011, 11:44 AM
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#95
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Quote:
Originally Posted by Show Me
I know for a fact UPS and Shipyourreptiles will refund overnight shipping if they didn't get it to you on time. I've had both refund me. I've noticed a lot of breeders pocket the refunded money instead of giving it back to the person that paid for the shipping, which is awful. I got a breeder that owes me shipping money right now and I'm sure I will never see it.
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That is good to know, I didn't think UPS did that! ... is that "insurance" or just standard policy if you pay for overnight shipping but don't receive it?
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10-03-2011, 11:51 AM
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#96
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You have to call UPS and complain... the bad thing is they refund the one who gave them the money & booked the shipment.
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10-03-2011, 11:53 AM
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#97
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Oh and it's standard policy as far as I know.
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10-03-2011, 01:41 PM
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#98
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With syr you have to purchase the insurance now which would cover the shipping cost if delayed.
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10-03-2011, 01:53 PM
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#99
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Quote:
Originally Posted by chris allen
With syr you have to purchase the insurance now which would cover the shipping cost if delayed.
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I seen that they now have insurance you can buy for the reptiles however they use Fed Ex which has a delivery commitment so the shipping should still be covered if delayed even if you don't get insurance on the animals however SYR may have changed their policy. Something to look into.
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10-03-2011, 01:57 PM
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#100
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Quote:
Originally Posted by chris allen
With syr you have to purchase the insurance now which would cover the shipping cost if delayed.
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Are you saying it's mandatory insurance for the animals being shipped? How much are they charging for that?
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Heather Colwell / Majestic Morphs
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