Quote:
Originally Posted by Black Pearl Reptiles
I'm thinking of purchasing some of their racks.
Has anyone worked with them before? How was the customer service?
How was the quality of their product?
Any info helps!
Thanks!
John Michels
www.blackpearlreptiles.com |
Hi John,
I have several Fusion racks, and they are amazing. They are hands down the best quality product that I have seen since I've been into reptiles. I have two Fusion 200's and one Fusion 100, and I plan on getting a couple hatchling racks in the new year. Sure I could buy PVC racks for less, but when top quality is your thing then these racks are a no-brainer. I plan be in this hobby for the long run, and these racks will last a lifetime. They are easy to transport and the castors make for easy moving when the snake room needs to be cleaned. The ultratherms are awesome too, much more consistent than heat tape. The ventilation pattern is very convienient, I have drilled hundreds of holes in rubbermaids over the years... but not anymore! I have had many customers come to buy snakes, and comment on how professional the metal racks look. I also have a few old melamine racks and a PVC one too from when I first started out, so I know the difference in quality first hand. I will only be buying Fusion racks from now on, they are a wise investment.
As for the customer service, top notch. I have recieved nothing but the best service from NGM, and that is a huge thing for me. I won't deal with someone twice unless their service is great, and I have fairly high standards regarding this. I have purchased over 50 BP's from big breeders and the average Joe, so I know what good and bad service is like. I have dealt with NGM many times, buying both animals and racks from them.
I would highly recomend NGM Exotics and their Fusion racks. I will definately be purchasing more racks as my collection expands. Hope this helps!
Phil Robinson
Robinson's Royal Pythons
NGM Exotics- Fusion Racks
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