The Serpentarium- Lodi, Ca

Originally Posted by reticguy76

Never said you were lying, but common sense would tell most people that when you come to a site that is only about experiences of selling, buying and/or trading, that attention to detail is crucial and very pertinent.

So, can you explain in detail, what the covered in scabs/sores vs found 4 sores/scabs and which it is. Was the snake "covered" or was there just a few the first time you saw the snake

When I received the snake, I noticed he had more than 2 but were 4 {which was my first thought.} As Robert stated there were only 2. I gave benefit of doubt and had his employee call Robert to verify the snake was fine and would heal.

Lucille again Brandon isn't lying but you have to be there to experience the person. And I thought he said UVB but he did correct me. That was my post. But the lighting is still an unnecessary purchase.

[quote=reptile_jones;1505668]

Originally Posted by Brandonadam209

Do you remember what he quoted you on a CB?

Yes, he called his shipper, and told me 100. I proceeded with the CB

Originally Posted by Brandonadam209

He was going to euthanize the snake

Originally Posted by TheSerpentarium

We are completely capable of caring for the snake ourselves, but he refuses to return. He claims because we said we would euthanize it. That makes no sense. Why would I just "throw away" money or the snake? What I told him was that we would either send the animal back to whom we purchased it from (which is NOT an importer, but one of the most prominent names in the reptile industry), or, if (and only if) it did not respond to our care that we would ultimately euthanize it. Any twisting of words is simply an attempt at trying to make us look evil.

More paint Brandon?

Originally Posted by Brandonadam209

But this does say you cannot trust Robert to do what is best for his customer

He did what's best for his "customer" which is to offer a refund for the return of the snake a FULL refund. I don't understand why this is confusing you, or why if customer service is your big issue that you wont take him up on it.

TBH in the time frame that you've had the snake, and the "petshop" (I use that lightly since it's apparent the place in question is anything but, (that being better than a mere petshop)) origin of the snake in question I would be happy that they are offering to take the snake back at all since most places (even the most well meaning and well run) have a no guarantee on live animals once you buy it, or a very limited guarantee. just baffled is all


also, just my .02$ for being a WC it looks pretty spiffy

Originally Posted by GBU Enterprises

Lucille again Brandon isn't lying

Naomi, unless you are God in disguise, whether Brandon is lying is up to each reader to decide after considering all the posts.

I wouldn't be so sure, as if you look back to the beginning of the thread, the snake in question was supposed to be a display animal....you'd need some type of lighting to display it I would think.

Originally Posted by GBU Enterprises

Lucille again Brandon isn't lying but you have to be there to experience the person. And I thought he said UVB but he did correct me. That was my post. But the lighting is still an unnecessary purchase.

Originally Posted by Discojaguar

He did what's best for his "customer" which is to offer a refund for the return of the snake a FULL refund. I don't understand why this is confusing you, or why if customer service is your big issue that you wont take him up on it.

TBH in the time frame that you've had the snake, and the "petshop" (I use that lightly since it's apparent the place in question is anything but, (that being better than a mere petshop)) origin of the snake in question I would be happy that they are offering to take the snake back at all since most places (even the most well meaning and well run) have a no guarantee on live animals once you buy it, or a very limited guarantee. just baffled is all


also, just my .02$ for being a WC it looks pretty spiffy

You obviously have different views in life. That is okay we are obligated to this.

Originally Posted by Discojaguar

I wouldn't be so sure, as if you look back to the beginning of the thread, the snake in question was supposed to be a display animal....you'd need some type of lighting to display it I would think.

yeah, a regular fluorescent light, not a 75 watt basking light.

Originally Posted by TheSerpentarium View Post

We are completely capable of caring for the snake ourselves, but he refuses to return. He claims because we said we would euthanize it. That makes no sense. Why would I just "throw away" money or the snake? What I told him was that we would either send the animal back to whom we purchased it from (which is NOT an importer, but one of the most prominent names in the reptile industry), or, if (and only if) it did not respond to our care that we would ultimately euthanize it. Any twisting of words is simply an attempt at trying to make us look evil.

This guy I have in Bold would send such a poor specimen. I can get better quality from Backwater reptiles.com