Heather/Subterranean Jungle/NM
I succumbed to an ad at kingsnake.com for two green Hoggies from Subterranean Jungle in NM. It was my first time dealing with someone other than my Hoggy breeder here in the Twin Cities or someone who had been recommended to me. It was my first time ever answering a KS ad and I was nervous - knowing their reputation and having read general horror stories here in the BOI regarding the purchase of snakes, period.
My experience was fabulous and I will work with Heather again. She was very professional and answered all my e-mails within 24 hours, if not minutes. And I'm a pretty needy Mom. And there were a LOT of e-mails and questions. Also she handled my bluntess and lack of tact with the maturity of someone twice her age and was always pleasant, kind and honest. All this happened while she was busy running her full-time business as well as preparing for a show. At no time was I made to feel I was a bother.
The snakes I received are the snakes I'd seen on-line, in excellent health, mite free. Well socialized, calm, active, inquisitive. No discharges, URI, foldy skin or under weight. They arrived yesterday and the 06 female, Anasazi, ate a f/t for me last night! She is one mellow lady!
Heather put forth extra effort in meeting my needs so the snakes could be delivered on Saturday at my home instead of earlier in the week to my work. They were well packaged with the snakes' security and comfort in mind. If I've any gripe it's the heat pack pooped out before they got here. However, they were just fine.
These snakes were important to Heather and that she truly cared for them is shown in the regard she had for them, as well as the regard she had for me.
I will most definitely work with Heather again. It was a very pleasant experience and I'm absolutely thrilled and love to death my two new Hoggies!
Thanks, Heather. You're great!
mk
|