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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
12-30-2010, 05:46 PM
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#1
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Rich at Reptile Basics.
I just recieved my ranco thermostat and heat tape from Rich. He was a great guy to deal with. Even with the holidays he got my order out quickly and everything was packaged nicely. I did an online order and forgot to put my quantity on the heat tape so i called and left a message to please call me so I could pay for more heat tape and get it added to the order. Rich had already shipped so he sent it out the next day and covered the shipping which wasn't necessary but greatly appreciated. I would definitely tell everyone to order from Rich. Thanks Rich. 
Chris Drake
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12-31-2010, 07:21 AM
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#2
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Rich is TOP notch plain and simple! I also highly recommend him.
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12-31-2010, 07:56 AM
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#3
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Agreed! A real pleasure to deal with.
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12-31-2010, 09:28 AM
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#4
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I have ordered supplies from Reptile Basics before. Always top notch!
-Steve Ingram
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12-31-2010, 11:49 AM
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#5
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Yeah i have done business with Rich and his associates more than i can count, always extremely satisfied. Plus his hides are possible the best hides in the industry you can buy.
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12-31-2010, 11:04 PM
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#6
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Reptile Basics is the spot you cant beat their prices and customer service
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01-01-2011, 12:00 AM
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#7
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I have ordered from them a time or two... wouldnt hesitate to do business with them again.
**two thumbs up**
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01-01-2011, 01:12 AM
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#8
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I have placed many orders with them and their service and products are always outstanding.
On one order I had a special request for a Ranco thermostat and they had it processed, wired to my specifications, and shipped all within the same day.
Since the introduction of the internet I have ordered from numerous online sources and Reptile Basics is easily the best I have came across.
Buy with confidence!
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01-01-2011, 02:16 AM
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#9
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I also have ordered from them, many many times... ALWAYS had great service. I definitely recommend them : )
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03-22-2011, 02:43 AM
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#10
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I just received another order from RBI. One of their new VE-300 thermostats, 12 lengths of 4" flex watt (properly wired and professional-looking, as always), a few hides, and a new 7000g scale to replace the one I inexplicably broke. I phoned in my order and, as expected, the transaction went smoothly and everything arrived promptly. Definitely a good guy in the industry.
-Allen Redfern
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Rich at Reptile Basics.
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