I thought I should bring some things to light for those that have purchased or plan to purchase from Carolina Reptiles (formerly NCREPTILES?).
First of all after living with the owner (William or Billy as you guys may know him) for several years as his wife, I have decided to leave him due to constant domestic issues that have affected me and my children. My oldest already left the home due to the stress. I feel I am obligated to notify any potential customers of the truth behind the business mask as I have seen it first hand for now a miserable 3 years. As I unveil the truth, I only intend to warn the potential customers of the poor aspects of their purchases and what they can expect. I have no intentions of hurting Carolina Reptile's Business, only obligated as a member of Fauna to share the truth and contribute my experiences and observations as a wife and business partner to William with the Fauna community.
I can say that William has extensive knowledge in the herp field. He is very educated in his reptile aspects and has contributed that much to the community. However, his punctuation and desire to be motivated and withhold the daily responsibilities of the reptiles in his care has been shameful. He lost his partnership with his business partner for the second time due to that very reason. His former business partner gave him the boot. Thus, resulting in him being in a solo proprietorship.
He does not maintain adequate water levels for bearded dragons or the main selections of reptiles he has available. He rarely cleans their cages (unless a customer is coming to buy something with an APPOINTMENT) that is why he runs his "business" by appointment only. He spends 99 percent of his time in front of the computer either advertising or combing Fauna or Craigslist. He has left his 18 month old son unattended for several hours in the living room while doing so. Our son has had several diaper rashes that required steroid creams. I have on several occasions had to physically remove bearded dragons from his care that were near death, missing limbs (still bleeding or infected and crusted over) and nurse them back to health. We lost several last year (*more than half our inventory), mainly because he refused to medically worm them. Before he started the new diet he has the dragons on now, he would go days without providing greens to them. Why? He did not have the money to buy the greens, or did not feel like going to the store.
The dragons only get soaked once every few months.
And that was when I had enough and had to yet intervene and set my children and household chores aside and do his job for him.
By the way, if CERTAIN customers call he will not answer it. He will walk around the house cussing, ranting, and raving that CERTAIN customers irritate him. If a specific person calls that he does not like for certain reasons,(someone who talks to much, asks too many questions, etc.) he yells at me not to answer it. If a customer purchased something, and they call he seldom deals with them. ( as he calls it)Then it sets him into a rage, resulting in domestic issues. And I am sure many of you have tried to call between 8 am - 11 am. Did not get an answer?
He was sleeping.....
We had a chicken coop in our backyard that at one time had chickens. Now it is a graveyard for rotting snakes. He has lost more than half his inventory due to laziness. Oh yea, he likes to buy reptiles off our local Craigslist, or take in unwanted reptiles and then resells them without treating them for worms or mites.
He also has four dogs. This is sad. He keeps 2 female adult pits in a medium sized wire cage in the shop/porch.
He gets up at around 11 am. Can you imagine the stench from poop and pee from 2 adult dogs that have waited from around 8 pm when he closes them up until 11 am the next day?
This is why appointments are important!
I can go on forever, but just wanted to share who you are really dealing with. I am sure many of you have had successful dealings with him. But if not, know you know why.