bad guy Francisco /MOC Reptiles

... a very healthy animal.... meant to say (writing while grossery shopping &#128521

Originally Posted by MOC REPTILES

You received a healthy animal 100%.
You were satisfied with the animal upon arrival, and haven’t mentioned about the gasping...
You tell us the animal had RI and mouth rot 3 weeks later.
In the pictures you post here, the animal wasn’t as bad as in the pictures you sent us on the third week.
And you threatened us with bad reviews, for something there is no way you are sure about. Just to show you the kind of person you are.
We are 100% confident we shipped you a very healthy animal, we have over 99% happy customers. But there is always “the one” who has no clue about the care of their animals, and puts the blame on the seller.
It is obvious there is some poor husbandry there, and you mention all this 3 weeks later... do yourself a favor... don’t embarass yourself.
Some people are just a true disgrace for this hobby/business.

Originally Posted by emeryfbrecovery

Anyone reading this wouldn’t think you’re being neutral. It’s obvious you’re taking his side. I’m going to assume friends of some sort. No, these symptoms when he first came were to the extremity of where I’d be super worried. It was mouth gaping but had clear eyes at the time and seemed active. I figured the mouth gaping was because he was in his basking spot of 115 so I figured he was cooling off like beardies often do. There was slight mucus in his mouth whenever he’d open his mouth, but it wasn’t super bubbly upfront. At that point my friend who works at LLL stated it could be an R.I. but I was in denial and didn’t want to believe that the animal I just received was sick. I wait on it for a few days. Again days, not weeks. Leaving it alone and to adapt to its new enclosure that was all brand new since it’s suggested you do that to prevent stress. I still obviously fed and watered him but after a good week is when I started noticing his mouth’s tip was looking funky. He stopped replying 4 days after I received the dragon, before I was even starting to really worry. I wanted to give him the benefit of the doubt, so I didn’t start getting upset with him until the vet confirmed all of the above issues. He didn’t reply until after I had already been treating him.


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Originally Posted by emeryfbrecovery

Anyone reading this wouldn’t think you’re being neutral. It’s obvious you’re taking his side. I’m going to assume friends of some sort.

I do not know the seller at all. You come here walking a tightrope, trying to allege your critter was sick on arrival but not so sick that it needed you to take it for help.
Then almost a month later (per your first post) you describe all these terrible ailments that have developed and want $ from the seller when there is no proof that this critter did not arrive healthy.
A month later is a long time, and I am not convinced it was the seller's fault. So if by saying that it is obvious I am taking his side because I don't think seller's should have to pony up money on a month old issue where there is no real proof it is the seller's fault, so be it.

This kid just loves assuming things... Now he thinks Lucille and I are friends lol thanks for writing this bad review on me on fauna, just doing me a huge favor and making a fool of yourself in front of everybody

Originally Posted by Lucille

I do not know the seller at all. You come here walking a tightrope, trying to allege your critter was sick on arrival but not so sick that it needed you to take it for help.
Then almost a month later (per your first post) you describe all these terrible ailments that have developed and want $ from the seller when there is no proof that this critter did not arrive healthy.
A month later is a long time, and I am not convinced it was the seller's fault. So if by saying that it is obvious I am taking his side because I don't think seller's should have to pony up money on a month old issue where there is no real proof it is the seller's fault, so be it.

Originally Posted by emeryfbrecovery

I was dealing with my mothers death as well as working 7 days a week. It was hard fitting a vet appointment in.

My condolences on the loss of your mother. But the sort of schedule you describe, family issues as well as working 7 days a week could very well have led to husbandry lapses. There are times in life when we just don't have the time we need for everything. The next time you are overwhelmed try asking a friend for some help especially when it involves a critter.

Originally Posted by emeryfbrecovery

he’s got full blown yellow fungus, respiratory infection as well as mouth rot.

Could you please point out those diagnoses on the vet papers? Not that the diagnoses would pinpoint when they started, but they don't seem to be shown on the vet papers at all.

This is definitively not the animal you received from us. You were very happy when you received him. Come complaining 3 weeks later, absurd!!This is the obvious and clear result of very poor husbandry. Hope he recovers, don’t blame others and try to give bad reputation to a person and business, just because you are frustrated your animal got sick. I can’t care less how many bad reviews you want to give my business, you will not get absolutely anything from me.

Originally Posted by emeryfbrecovery

I’d strongly advise against doing business with this guy. I was attracted by all the rare species he kept, and saw that he was selling some Aussie frillies! So I went ahead and paid for a male in full along with a knobtail gecko. Not even a month after receiving the frilled, he’s got full blown yellow fungus, respiratory infection as well as mouth rot. I noticed his mouth gaping when he arrived but I was also told that aussie frilleds do this more frequently than the NG. Nope it was a RI. I wasn’t experienced with dealing with sickly animals so it took about 2 weeks before I saw the problems worsening and took him to a vet. The owner Francisco had been ignoring any messages I was sending until I told him that the frilled he gave me was sickly, and at that point he just kept denying it possibly being his fault, and blamed it on me. Tell me, how does a BRAND NEW CAGE, with brand new bedding, brand new supplies lead to yellow fungus, mouth rot and RI? At first he tried saying he’s never heard of RI in frilled dragons, but the vet confirmed it. I sent him pictures of the medical bills and he offered me another male or female for a discounted price. Why on earth would I want another animal from you, when the first one was sickly? This guy doesn’t even breed the animals himself, he buys them and then flips them for a higher price. After talking to another aussie keeper, problems like this aren’t unheard of because of the fact that they commonly export them from Germany-and lots of health issues are caused by the trip from there to over here in the US. Regardless, this guy tries to deny any responsibility for this, even when I know my husbandry was on point.
And then when I brought up that my farm bred NG frilleds are in excellent health he tried saying that’s where I F’d up because the Australian wouldn’t need as high of humidity- but not once did I say I kept them the same (I don’t) and he had said right before that how RI in frilleds was unheard of. So because I proved him wrong and that the frilled did indeed have it, he tried all he could in his power to blame it on me. Even though it had a gaping mouth with some mucus the first day I got him. I was simply uneducated and in denial because I didn’t want to believe that the animal I spent close to a thousand on was sickly. Scary scary experience and of course my first aussie....
He could of at the very least split the vet bills, but it’s obvious this guy cares more about the money than the health of the animal.


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I was actually checking our messages. You actually came complaining 4 weeks later, not 3. You went to the vet 5 weeks after you received the animal... Absurd!!

Originally Posted by MOC REPTILES

This is definitively not the animal you received from us. You were very happy when you received him. Come complaining 3 weeks later, absurd!!This is the obvious and clear result of very poor husbandry. Hope he recovers, don’t blame others and try to give bad reputation to a person and business, just because you are frustrated your animal got sick. I can’t care less how many bad reviews you want to give my business, you will not get absolutely anything from me.

Originally Posted by MOC REPTILES

This is definitively not the animal you received from us. You were very happy when you received him. Come complaining 3 weeks later, absurd!!This is the obvious and clear result of very poor husbandry. Hope he recovers, don’t blame others and try to give bad reputation to a person and business, just because you are frustrated your animal got sick. I can’t care less how many bad reviews you want to give my business, you will not get absolutely anything from me.

Unless there is more proof than has been shown here, I would not think you owed anything and I understand it must be upsetting to be blamed.
I was really impressed by your customer service referred to in the OP's first post of a discounted price on another animal. Even though the OP does not appear to want that, I thought it was so nice of you to put your own feelings aside and make such an offer.

Do not be smart. It was 4 weeks later actually, you went to the vet 5weeks after receiving the animal...

Originally Posted by emeryfbrecovery

I was dealing with my mothers death as well as working 7 days a week. It was hard fitting a vet appointment in. It was after 3 weeks that I confirmed it had issues. Not when the problems started arising. They were worsening. I tried taking care of it on my own first before going to the breeder since he was leaving me on read and not replying. It took him 13 days to get back to me.


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I just wanted him to be happy somehow because even I am sure is his fault, I understand it is frustrating to pay for an expensive animal, and then he gets sick.
I offered him a female frilled for a ridiculously cheap price. Aussie female frilled are worth around 1.5k, and sell immediately.
That discount is way more than the vet bill. But I was not going to pay that bill. Paying that means accepting it was our fault... so I would rather offer this guy an animal at a wholsale price (where I don’t loose or gain, and he gets an animal worth way more, for a very good price). And he takes this as an opportunity to add it to the list of things to blame me about. It was very stupid from me to make him such a great offer, under every circumstance. Lesson learnt

Originally Posted by Lucille

Unless there is more proof than has been shown here, I would not think you owed anything and I understand it must be upsetting to be blamed.
I was really impressed by your customer service referred to in the OP's first post of a discounted price on another animal. Even though the OP does not appear to want that, I thought it was so nice of you to put your own feelings aside and make such an offer.

Now that he got screwed on fauna, is asking for his friends (who have no clue about reptiles) to do something about my business reputation 🤣🤣 what a desperate and sick guy!!

Originally Posted by emeryfbrecovery

I’d strongly advise against doing business with this guy. I was attracted by all the rare species he kept, and saw that he was selling some Aussie frillies! So I went ahead and paid for a male in full along with a knobtail gecko. Not even a month after receiving the frilled, he’s got full blown yellow fungus, respiratory infection as well as mouth rot. I noticed his mouth gaping when he arrived but I was also told that aussie frilleds do this more frequently than the NG. Nope it was a RI. I wasn’t experienced with dealing with sickly animals so it took about 2 weeks before I saw the problems worsening and took him to a vet. The owner Francisco had been ignoring any messages I was sending until I told him that the frilled he gave me was sickly, and at that point he just kept denying it possibly being his fault, and blamed it on me. Tell me, how does a BRAND NEW CAGE, with brand new bedding, brand new supplies lead to yellow fungus, mouth rot and RI? At first he tried saying he’s never heard of RI in frilled dragons, but the vet confirmed it. I sent him pictures of the medical bills and he offered me another male or female for a discounted price. Why on earth would I want another animal from you, when the first one was sickly? This guy doesn’t even breed the animals himself, he buys them and then flips them for a higher price. After talking to another aussie keeper, problems like this aren’t unheard of because of the fact that they commonly export them from Germany-and lots of health issues are caused by the trip from there to over here in the US. Regardless, this guy tries to deny any responsibility for this, even when I know my husbandry was on point.
And then when I brought up that my farm bred NG frilleds are in excellent health he tried saying that’s where I F’d up because the Australian wouldn’t need as high of humidity- but not once did I say I kept them the same (I don’t) and he had said right before that how RI in frilleds was unheard of. So because I proved him wrong and that the frilled did indeed have it, he tried all he could in his power to blame it on me. Even though it had a gaping mouth with some mucus the first day I got him. I was simply uneducated and in denial because I didn’t want to believe that the animal I spent close to a thousand on was sickly. Scary scary experience and of course my first aussie....
He could of at the very least split the vet bills, but it’s obvious this guy cares more about the money than the health of the animal.


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