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Shipping Forum for all issues concerning shipping, shipping companies, and anything directly related to moving animals and products via commercial carriers.

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Old 02-19-2004, 12:01 PM   #1
Brian Oakley
Stop! Steps To Become Fedex Certified!!!

Ok, this is what you need to do.

First you have to set up an acct with FedEx. This costs you nothing. It can be done on line or by phone. It is easier and quicker online (I would think anyway) since you do not have to hold and have people asking you to repeat something.

Go to and click on the link on the left hand side near the top where it says 'opening an acct'. Go through the steps from there. **by setting up an acct. you get free labels etc. You can have them pre-printed with your shipping info, I received mine the other day.
AFTER 24 hours (takes that long to process it and make it 'live')
After you do the above things you will then need to call 1-800-GOFEDEX (4633339) and ask customer service to have your account representative call you. This can take anywhere between a few hours to 48 hours. While you are waiting you can go to, scroll down towards the bottom and click on a link that says 'complete this form' under the heading "Packaging Testing or Evaluation". This is the form you will have to print and fill out to send with your package.
Now, with all that said, you probably could skip the call to the sales rep. and just print the form and send it in. The Packaging Department did not know I was sending in a package. The only valuable info I got from the sales rep. was the account number (theirs) in which to bill the shipping sharges to.
**Sorry, I will not give that number out, it is not my place to do so**

I then sent the package to the Packaging Design and Development department (address is on the bottom of the page you will be printing out. I sent it out last Friday (6 days ago) and I got the box back (you can request on the form to have the box sent back) with the current paperwork I have on Tuesday.
It then tells you to call you local acct. rep (follow the above steps with 800 number) to have them send you the legal paperwork.
This will be a contract between you and FedEx regarding your shipping live harmless reptiles/animals. I picture that I will have to fill it out/sign it and fax/mail it back to them. At that point you should be good to go unless they give you any other instructions.
Some key numbers you might want:
Package Design and Development Dept.- 1-800-633-7019. This is if you have any questions of them.
Live Animal Desk- 1-800-405-9052 This is just for you to have. They really did not help me any as they sent me, at that point, to their legal department. In fact, they told me that exceptions are not made and only ship horses and animals for zoos.
Legal Department- 901-434-8494 The contact I used was James Brown. He was good to answer some questions I had.

**When shipping the box to the Package and Design Dept., you want to ship just like you would when you send a snake. Include everything right down to the deli cup or snake bag.....just no snake of course**

I hope this helps you all. Take advantage of this. This is the best way, so far, that we reptile/amphibian breeders have in order to ship our 'goods' without being denied the service. It might sound complicated, but it really is easy.

Best of luck to you all!

fedex certification, fedex waiver

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