Bob will make sure you are happy and the snake is happy, he's the most straight up, honest breeder out there.
two years ago , I was waiting on a retic and Bob contacted me right away to let me know that of all the snakes sent that time in Canada, the border inspector stuffed mine in a way the snakes died by suffocation, he told me to pick another one and shipped that out to me with no stress at all.. always answers emails and gest back to you asap.. and he's a busy guy
best of luck with that little baby, I'm sure he'll do fine in time.
like Melissa said, shipping will stress out a new baby, some just need a little more time to re-adapt..