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| General Business Discussions This is a general purpose forum open to business related topics concerning Reptiles and Amphibians that are neither appropriate for the Board of Inquiry, nor sales, purchase, or trade solicitations. |
08-05-2012, 06:23 PM
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#1
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TOS, what to include?
Hi everyone, since my snake collection is growing and I'll be selling more often I want to make sure I'm doing things right. I wanted to know what things would be good to include in a tos so I can make sure I have everything covered. Any help from someone with experience in these things would be great. Any other tips for a new seller would be very welcome too, thank you!
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08-09-2012, 01:29 PM
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#2
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really? no one?
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08-09-2012, 01:42 PM
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#3
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I'd suggest that you look at other people's TOS, and go from there. I would consider each entry on it's own merits; deciding whether you agree, and whether it is applicable to you.
http://www.kbiherp.com/terms.html
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08-09-2012, 09:31 PM
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#4
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Thank you, that's what I've been trying to do.
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08-09-2012, 09:56 PM
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#5
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Payments
Manner of payment
Time frame of payment
Reserve right not to sell under certain circumstances
Holds/Deposits
How long does deposit hold critter
What happens if critter dies during hold period, deposit returned
When is a deposit forfeited
Refunds
Replacements
DOAs
DOA notification time frame
Time frame for notification of customer dissatisfaction
Partial refund/return spell out circumstances and who pays return shipping
Health warranty time frame/live arrival/how many days and what does warranty cover
Illness of critter who pays for vet, seller OK required for vet visit?
Pictures of DOA or claims of variance required yes/no
Sexing guarantees
Shipping
Will not ship too cold/too hot
Shipping costs
Shipping methods
Shipping time frames
Shipping disasters who is responsible for what
Paperwork
Customer must be there for delivery/signature?
Warranties voided if customer does not receive on first pass?
Customer not to be a minor, parent must purchase for minor
No illegal shipping/purchase
Shipping out of US yes/no
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08-12-2012, 10:35 PM
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#6
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Thank you! Your awesome!
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