FedEx Certification Contact

Originally Posted by CJBianco

Lenny is your rep, too? Cool! He contacted me last week and asked if everything was going well for everyone. I told him there was one guy who was really against a wall. I said that Lenny forwarded his email to the appropriate rep, but the rep has still not responded. (Obviously I was talking about you and your slacker rep.) Lenny said he would take care of it right away.

I guess he did...

That would be I.

I just told him basically that I can't wait any longer and he already knows the process and I would like to use him as my rep. Glad he took the job!!!

Originally Posted by CJBianco

I probably wouldn't give the account number out to anyone, though. It just seems a bit wrong to give out free account numbers. Who knows?
Chris =)

You are probably right...
Thats why I didn't just go ahead and post it...although I am sure they have internal controls so the number can't be used for anything other than shipping to the D & D department...

If anyone is interested they can contact either of the reps listed above...they both have the information available.

Chris,

Awesome information man! I am just getting started as a breeder and had all kinds of concerns about the shipping process. I emailed him and will let everyone know how it goes! thanks!

Jamie

I e-mailed him and he referred it to my local rep who contacted me that very day (5/24/2005) and has since proceeded to drop the ball.

I opened my FedEx account a little over a month ago...no word from my rep yet (in fairness, I only called once...but how many times should you have to call??). I emailed L. Evansek today. Hopefully, I'll be as lucky as some of you and things will progress quickly/easily.

I have to admit we have been very fortunate. I emailed Lenny on June 14 (when I was told about this thread, thanks Colin), and I didnt hear anything for about a week. I found out that they had been at some huge convention. He emailed me Sunday Night (Father's Day), to get my zip code and the next day I got two emails from my area rep Courtney,and a phone call, she and I ended up playing tag. Since then Courtney has called me a few times to see how these are going on my end and to set me up with any online training for their website at fedex.com. Yesterday, I got my package together and then did their online pickup and the driver was here about 20 minutes after his window started (told them to pick up between 12:30 and 5pm). Took the package and this morning I received a email from David at FedEx Packaging Design and Development, stating that my stuff passed and to contact my rep so that she can finish up the paperwork for me. They sent me all my info through adobe's pdf files. What I thought was cool, was the fact that they had the different photos as they open the packaging. And even had on their that I made sure that, that if there had been a reptile in there, they weren't going anywhere and were as safe as possible. I showed my husband when he this afternoon when I saw him briefly and he was like good job.
Now if Delta would get back with me and get the ball rolling, then I'd REALLY be a happy camper. For now I'm happy knowing that one big obstacle is out of the way.
Chris I owe you a huge thank you and I owe you one.
Thanks for posting and sharing your experience, I wouldn't have gotten this far without you. Believe me I've been trying to get the ball rolling with Fed-Ex since March but didnt have a contact person. Thanks
For all of you out there who are not having much luck with your area reps, I would call Lenny or email him and let him know. Courtney, my rep is estatic (?), right now, I'm her first reptile client, so we are learning together as we go. What she doesnt know she goes and finds and calls me back, which is so cool having someone who WANTS to help.
Stephanie

My rep called me the day after I emailed Lenny. She tried to email me links to some info - policy and application for shipping reptiles (package testing?). I couldn't open the pages. She did something, and I got the policy/info part...still no luck on the application. I asked her to open, copy and paste, and email it that way; or else to just mail it to me. My box is ready to go as soon as I get the paperwork. I've put off a few sales, so hopefully it won't take too long

My waiver is being signed and sent back. Thank you for helping so much!!!

Originally Posted by hhmoore

My rep called me the day after I emailed Lenny. She tried to email me links to some info - policy and application for shipping reptiles (package testing?). I couldn't open the pages. She did something, and I got the policy/info part...still no luck on the application. I asked her to open, copy and paste, and email it that way; or else to just mail it to me. My box is ready to go as soon as I get the paperwork. I've put off a few sales, so hopefully it won't take too long

What's your email address? I still have a copy of the application stored on my hard drive. I'd be more than happy to send it over. =)

Let me know...


Chris

Originally Posted by gregh

My waiver is being signed and sent back. Thank you for helping so much!!!

Cool! Let me tell you, it is SUCH a relief to ship a package overnight door-to-door and not have to worry getting caught! LOL =)

Now we can ship to each other! I'll take a Mojave! You go first!


Chris =)