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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
04-19-2002, 10:34 AM
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#11
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Gary...What most dealers and people don't realize is ....It makes NO difference if what you're sending is 1 Anole, or 100 Pied Balls.... the PACKAGING (for shippment) of these animals, IS THE MOST IMPORTANT PART OF THE SALE!! You should pack EVERY ANIMAL like it was THE HOPE DIAMOND! Not to mention the fact that when you get the package...this is your FIRST IMPRESSION of the dealer! It BETTER be PERFECT!! If it's NOT....that's (probably) the LAST TIME you'll hear from that individual! IEO (in Eddie's opinion), of course! ....Neil
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04-19-2002, 11:24 AM
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#12
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Glad you got things worked out <img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/smile.gif" border="0" valign="absmiddle" alt=' '>
I know this is over but thought I would post my 2 pennys <img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/biggrin.gif" border="0" valign="absmiddle" alt=' '>
Eating the cost of shipping is far better then losing a customer. You would of gotten a full refund for shipping and if needed or wanted, I would pay to have the animal shipped back to me.
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04-19-2002, 01:55 PM
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#13
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Gary,
If it were me:
The snake should be sent BACK to him. HE should be responsible for both the shipping cost that YOU paid to get the snake to him, the shipping costs for you to send it back to him also. In short..EVERYTHING.
My heart does not wheep for him selling someone elses snake, that is called BROKERING and you often as not dont know the health of the animal involved. if you KNEw it was brokered my heart does not bleed for you either, becuase there are certain inherent risks dealing with snakes that are"passed around'.
I beleive that once the snake arrives ALIVe, from that point on he has no RESPONSIBILITY to refund or exchange that snake ever. He as a seller cant be responsible for what you do with it. But, LIVE ARRIVAL is a given and ALL shipment costs, whether to or from are HIS to eat.It is HIS responsibility until you take the snake home. Then it is yours.
Fred Albury
(Aztec Reptiles)
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04-19-2002, 09:17 PM
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#14
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I agree, This case was just a simple case of someone not knowing the way things should be done .... not a bad guy but just someone who felt he had already done enough considering the circumstances. The bottom line is he saw where he made his mistake and he corrected it and that is a good business man.
Gary Walsch
Sunshine State Reptiles
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