Quote:
Originally Posted by Robert Walker
So, none of your "reason to cancel" was true? Would it be fair if Mike created a BAD GUY BOI report on you for being a self admitted lair and breaking your business agreement under false pretense? You entered into an agreement with Mike did you not? You made a purchase with him and then lied to get out of it. Not only did you lie about why you cancelled, you then said you were going to give a "great review", yet here you are doing the complete opposite. Hum...
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No I did not record my calls to Snakes at Sunset so I do not have proof that I tried to verbally cancel my order and was blown off...
No I do not have proof of how rude I was treated on the phone (I like how that issue is never addressed.)
There was also no "Business agreement" I signed no contracts. I simply made a purchase, received poor & rude communication, found plenty of bad reviews, and wanted to cancel my order. There is no proof of any of it though. And since no one's word means anything without proof, I really don't see any point in even Trying to explain myself.
I lied because I feel Mike was going to FORCE me into buying an animal after mistreating me. He did not state for which reasons I could cancel an order, only that he "Normally did not cancel orders." Once again, he can sure write huge long messages on here, but can't explain anything to a paying customer.
I have NEVER had to explain why I needed to cancel an order after doing business with THOUSANDS of businesses online. The whole idea of having to explain yourself in the first place is ridiculous to me. And if you can't see why, well then
He scared the shit out of me by making me explain why I wanted to cancel. I was pretty darn sure he would just tout his "premier" reputation and send me the animal whether I wanted it or not. Because obviously, if someone doesn't want it, who cares about the animal? He just wants his money. If he were dealing physical non-living goods, I could potentially understand. But because it is a LIVING THING we are talking about, that is beyond ludicrous to not cancel an order. That was the biggest red-flag to me that he -POTENTIALLY- does not care about the animals. Like I said, whether right or wrong, I believe my reaction and explanation was logical, whether it was moral, that is up to you to play GOD.
Also... I said I would leave a good review as further motivation for him to cancel my order as all I could find was 90% negative reviews and I figured that might matter to him. No I did not leave a bad or good review afterwards. This has been months since.
I never intended to leave any sort of a review. But after seeing ANOTHER disgruntled customer, I couldn't resist.
Also go ahead and leave a "Bad Guy BOI" on me if you like. It means nothing to me. I am not a breeder, I will never be a breeder, and I certainly will not be buying any other animals for the next 10-20 years. So Go Ahead.
P.S.
Not all the bad reviews are ridiculous. And just because people don't share the first name, does not make them "fake." Obviously they weren't posted within the last few months, hence obviously none of the reviews are mine.
Pointing out one or two crazy people does not mean the rest are all stupid as well.
Perhaps he sends out his healthy animals to the users on here because he knows they will leave him bad reviews otherwise.
Maybe those that buy directly from his website get screwed. Most people do not go on Fauna to find snakes. They use google to find a dealers website.