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When ever I receive boxes from UPS that has been damaged in anyway, the driver usually points it out to me first and gives me the choice of accepting it or not. He or she also notes the damage done on his paper that goes back to UPS.
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The problem is that not all UPS drivers are the same. I worked for a year as a shipping clerk, in fact it was the UPS man who got me the job in the first place. We had a very VERY good relationship with the UPS man, he was always on our side, so it seemed. But we HATED it when he went on vacation, because we never knew what kind of UPS guy we would get. We could set our watches by the regular guy, but had to guess about the other one. Whenever packages went missing, it was when it wasn't our normal guy picking them up. It's easy to say what YOUR UPS guy does, but you just can't say that all UPS guys are like that. AS far as high quality digital scales, that will depend on the size of the snake... if we're talking about a very young snake, I would consider wear and tear on the packaging to make that sort of measurement unreliable.
It will be nice when the two threads are combined, if possible. It sounds to me like there are good intentions on both sides, but some hot heads as well.
Also someone else said that once the snake is lost, (in case it did escape the deli cup and escape through a miniscule hole) it is not the shippers fault, but is instead the fault of the shipping company... in a perfect world it would be their fault, but they don't guarantee anything live, and I doubt they would cover the contents of a package that
voluntarily left the package! Usually when they ship shoes, or books, or computer parts, they do not leave the package on their own steam, and I can see where they would not accept liability. I haven't shipped many snakes, but if i ship an animal, and the box but not the animal arrives, I would consider that I am to blame.
I think it's interesting that the very things I would say ring out "NOT a SCAM" to me ring out "SCAM" to other people. Some say that because they claim it's only one, it's a scam. I say that if they only claim it's one snake, perhaps that is an indicator that they are not trying to milk the seller for all he's worth.
Anyway, I have no strong opinions on this thread, except of course for my opinion of ALL CAPS... which results in skipping that portion of the message, so I might not have gotten all the picture necessary.