Craig Wyatt-bad animals and bad service

I bought a pair of Labyrinth Burmese Python babies from him. In his post on Kingsnake he stated clearly that they were eating for him. I got them in and they were thin as a rail. They looked to me (I have had hundreds if not thousands of baby burms) like they had never eaten.

So I tried to feed them. Live mice, live rats, frozen mice, frozen rats... I emailed Craig and told him what I have just typed including the part about my belief that they were not eating as advertised. I got no reply. I emailed again. Five days later he send me an email saying simply "can you ship them back to me."

At this time I tell him that I will ship them back to him right away but that I need him to acknowledge that he is refunding my money when he gets them. Just so all of you know, if you ship animals back to someone you are blindly trusting them if you do not have something in writing/email that states clearly that your money is being refunded. They can just say that you shipped them animals and that is that.

Anyway, 3 days later he emails me (he emailed me immediately when I wanted to buy and paid for animals) and just says again that I should ship them back. Again I tell him that he needs to state that he is refunding my money or I will need a refund prior to me shipping. He does nothing. I filed a complaint with Paypal and will be pursuing the refund of my money through them.

Avoif this guy. He is, to me, very obviously dishonest. He could have just said from the beginning "Ship them back and I will refund your money." He is trying to screw me and I am just a bit too seasoned to allow him to. Beware buyers. Beware. Evan Stahl

Craig uses the email "Cnotthesame@aol.com"

Evan,
&nbsp; &nbsp;Sorry to hear about your experience. Hopefully they will start eating for you. &nbsp;I know I will never do business with Craig. &nbsp;Thanks for the heads up <img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/biggrin.gif" border="0" valign="absmiddle" alt=''>




Torie Miller

I believe this to be a problem with communication. I believe that Craig is a good guy. I have had a few transactions with him with no problems in the past. Email him again and ask him for verification that he will refund your money. Sometimes he is not very quick at replying to emails.
sue frederick

I emailed him five times over a two week period and get two lame responses. He had no problem communicating when he took my money. Evan

Assuming, for the sake of argument, that Sue is 100% correct in her assessment of Craig, I still would not do business with him. &nbsp;I you are too busy to communicate with me before and AFTER the sale about pertinent information regarding the animals being sold, then you're too busy to count MY money.

When will breeder/dealers learn that 90% of customer satisfaction is the idea of concern for the health of the animals in question conveyed by PROPER communication? &nbsp;Look at all of the posts we've seen here on the BOI. &nbsp;How many of them could have been avoided if an email or a phone call had been returned quickly and professionally?

Darin...Like it or not (lol)...I agree with you 110%!!
As much as I like Craig, and have had no problems when we've conducted business together...I still feel there is no excuse for the lack of communication AFTER the sale has been made....That's the most "important" time to answer their questions...anybody can SELL an animal....but, the "professional" will never leave you hanging when you need a question answered or a problem solved...no matter if it's good or bad! If it's good....answer the question immediately, if it's bad....MAKE IT RIGHT! ....Neil

Evan, &nbsp;I have asked you on 2 occasions to send them back. Its been that easy and it is still that easy. You asked for your money back and I told you I would feel more comfortable with you sending them back first. Make this easy on both of us and send them back. To all that have replied there has not been a comunication problem. He just wants his money back first. I dont know him and I will not let him stiff me (probably not the case but you never know). &nbsp; &nbsp; &nbsp;-Craig

Craig....I think his problem was he just wanted you to verify that if he did send them back that you WOULD reimburse him....that was his whole point (I think?)....Neil

Simple fix here Craig (I agree about sending the money first), send themoney to someone mutually trusted, and when the money arrives, the animals can be shipped.

Mike Blackston

It appears to me that, if he sends the animals back that Craig is more than willing to refund the money. &nbsp;Like was brought up in a previous post of mine, Noone gives the money back until the animal is in their possesion. The whole situation has been addressed on here, Even send the snakes back, and then Craig will refund the money. If for some reason he did not refund the money, (which I highly doubt) then you address it on here as such.