thief to avoid..Janiece McMurray, Pharoah Uchiha, Jeff Bell, pharaohgang777@gmail.com

Another thief to avoid....Janiece McMurray, Pharoah Uchiha, Jeff Bell, pharaohgang777@gmail.com....
Billing/ Shipping address:
jeff bell
1215 neptune st
Memphis, TN 38106
US
Contact Information
Phone: 4048405869
Email: pharaohgang777@gmail.com

Jeff Bell and or Janiece McMurray placed an order for $538 off our website on March 13 2018. We told them the lows were to cold for home delivery and sent the address to her closest local hub and said we could ship there safely. She responded back she did not have a car and it would have to be home delivery and we responded we would gladly wait and check the weather next week in hopes of temps warm enough to ship safely to her residence. It happens a lot that suddenly once they realize the safety of the animal is our #1 concern and the convenience of the customer is a close 2nd to that her excuse for not being able to do hub pickup was no longer valid and she agreed to pick up the next day at the hub. Things went normal and she picked up the snake at the hub the next day as planned.

fast forward to March 28th 2018 we get a notification from square that the payment was disputed due to no knowledge of the transaction. Janiece had posted pictures of her new snake on facebook the day she received him and the patterns can be matched to be the snake we shipped. The billing address on the invoice matched the shipping address she requested us ship to. We emailed the customer in hopes it was an honest mistake but if it was an honest mistake it would have been a simple fix by calling her bank and reporting to them that the charge was in fact valid. Instead she insisted on not canceling the dispute but making payments via paypal or with money order. To me this screams something is fishy and likely she used a stolen credit card and is only making offers of payments to avoid us or the bank filing a police report since she showed her ID at fedex on camera and we have all her personal information (as well does the card holders bank at this point). Honest mistake or not she has not made us whole and likely is just another thief and should be on everyones do not sell to list to avoid giving her free snakes as well.