I wanted to take a minute to recognise one of the best
reptile-related businesses I have had the pleasure of
doing business with in a long time. Recently, I found
myself in need of a few odds and ends, and I
remembered that a good friend of mine recommended The
Bean Farm to me as a source for the kinds of things I
needed to buy.... I did a "Google" search on "The Bean
Farm" and found this link:
http://www.beanfarm.com/
I had a look about the web page and after writing down
the things I wanted to buy, I phoned my order in. I
spoke with Paula Fagioli, one of the owners, and Paula
took my order and payment information... the whole
transaction took about 3 minutes. I received a phone
call about an hour later, (This was Wednesday, last week) It was Paula, phoning to tell me that one of the products I had ordered was out of stock, and she asked me how I wanted to handle the situation. I told her to ship everything at the same
time, and that was the last I heard about the order.
Tuesday, (Less than a week, including the back-order) my order arrived! It was professionally packaged, and everything I asked for was inside. I can't recall a smoother transaction, nor can I recall feeling better about how I've spent my money, or who I spent it with.
Far too often, we hear about the losers and rip off
artists in the Reptile business. I figured I'd tell
you about my GOOD experience with "The Bean Farm." I
also wanted to recommend their services to any of you
who find yourself looking for just about anything
reptile related, but you (like me) live a long way
from a supplier.
Tom Townsend