Contact Michael Enriquez to Buy Dead/Sick Animals

IF YOU BUY ANYTHING FROM MICHAEL ENRIQUEZ EVER, YOU GOTTA BE CRAZY. HE DOES NOT TAKE CARE OF HIS ANIMALS, PREFERRING TO "SELL" HIS PROBLEMS.

I bought two Burmese Browns that Michael CLAIMED were LTC-18 Months and VERY HEALTHY.

This is what I received.

1 male Burmese Adult DOA. His spinchter muscle relaxed upon death, emptying his bowels. The droppings were full of worms. Not microscopic worms like you would expect from small parasites...these were some type of long, skinny parasitic worms. Obviously, this tortoise had not been taken care of, even though it was plain to see he had a major worm invasion going on.

What kind of a loser raises tortoises, and doesn't even treat them for worms when they show all the signs...a loser like Michael Enriquez..that is who. Instead of treating them with worm medicine, Michael sells them. Then claims that he sold his CLAIMED Healthy animals as "As Is".

After seeing the worms come out of the male, I told him I was going to send the female back. He could pay for shipping because he should never have sent the diseased/dying animals. Michael said okay, then after I shipped the female, he claimed, "Nobody pays for shipping both ways". Because I was unfortunate enough to have met Michael, I spent $100 of my money to ship his sick animal back.

ANYONE WANT TO SEE PIC'S, I HAVE THEM.

MICHAEL ENRIQUEZ REPRESENTS EVERYTHING BAD ABOUT THE REPTILE INDUSTRY. IT IS IMPORTANT THAT WE DRIVE PEOPLE THAT SELL SICK AND DYING ANIMALS OUT OF THE BUSINESS.

Mr. Gach,
It would be helpful to everyone if you could supply all emails exchanged between you starting from the day you inquired into making this purchase.

The initial conversations were on my work computer as I was away on a trip. Here are some of the exchanges between us. The bad part is, Michael is selling animals that are obviously sick. The male tortoise was doa, the female never ate a thing in 5 days. Not even a piece of banana. Would not drink anything even when being dipped.

What say everyone? If you received diseased animals, and you send them back, who should be stuck with that air bill? If Michael had taken care of his animals, and actually went to a animal doctor called a VET, this would all be a non issue. Instead, Michael makes his problems, everyone elses problems....

Instead, I paid $100 to send Michael back his own dying animals??????? Then he has the nerve to question my complaint about why he would ever ship animals like this in the first place.

MICHAEL ENRIQUEZ = DEATH AND DISEASE. YOU HAVE BEEN WARNED.



well...then i guess there are 2 scenarios...I will look for a male in the short term...or the female gets shipped back to me. I will make some calls and go surfing the internet today.

mike

Hi Mike,

I am also sorry the tortoise did not make it.

A $300 refund does me absolutely no good.

My customer asked for a healthy pair. A lone female is not what he wants or needs. God knows, I have no use for a brown tort...I raise Leopards.

The male shit itself, and had small, pink slender worms all throughout his poop, on his butt. Obviously, he had a problem with a major worm load, and probably should not have been shipped. I can send you pictures.

I need you to make this right, whether or not I need to ship the female back to you.





I am sorry the animal did not make it. More sorry for the animal. They where a nice pair ... my only guess is it was a little stressed out.

The shipping cost $91

after pay pal took their chunk it left me with $681.

To me the female is worth more than the male also...but leaving that out of the equation I would say a refund of $300 is fair compensation to be returned. If that is fair to you I will send the refund tonight. I really apoligize. I have shipped many animals and when 1 dies it sucks...I have only had it happen a few times.

Mike

COMMENT FROM MICHAEL ON SENDING OUT HIS SICK ANIMALS:

I also do not want it too look like I am hiding anything. These are LTC and I am not sure if I had ever mentioned to you or if it was someone else...but they where never treated. I prefer to take WC and put them in a pen as big as possible and let them settle in. These 2 where doing great from the moment we had them together and have been going strong since the Fall of 2006.

I have several people looking for males as I type this and with any luck I will have an answer for you tonight if not tomorrow.

I will try and make this right for your customer.

mike

Michael still refuses to acknowledge the animals should not have been shipped. EVEN after the first one died, and the second one will not eat or drink. Obviously, Michael just gets garbage animals straight from the importers and tries to make a buck selling them to others.

Again I ask everyone. Should I be out $100 to send Michael back his diseased animals? A stand up guy would not even ship these animals.

IF YOU DO BUSINESS WITH MICHAEL ENRIQUEZ, EXPECT TO RECEIVE DEAD OR DYING ANIMALS..THAT'S THE BOTTOM LINE.




I agree with you...its not your fault and you will get your money returned...after the last 1 is returned. I disagree with you on the tortoise though. I believe they where fit to be shipped. I stated when they where shipped these where long term captive and they where never treated for worms. They where as is. I believe this was a negative transaction for both of us and will turn out as positive as possible in the end.

mike
-------------- Original message from "The Worm Dude" <[email protected]>: --------------


Michael,

USPS would not take this package. I was able to ship on Saturday via Delta Dash, but the package will not arrive in Ft Lauderdale until 10:34pm. This is due to the timing of the flights. I could not get an earlier flight.

Just fyi, I have opened a claim with Paypal. As long as all my money is returned(Including shipping back), I will be happy to close the case. I should not be out any money on this transaction. It was not my fault that the diseased tortoises were shipped. Had the dead tortoise not come full of worms, I would chalk it up to bad luck, but these tortoises were shipped needing medical care, and they should have never been sold until they were healthy.

I would prefer to keep this between us.

Jerry

tortaboy said:

EVEN after the first one died, and the second one will not eat or drink. Obviously, Michael just gets garbage animals straight from the importers and tries to make a buck selling them to others.

Click to expand...

Your statement here is showing your frustration so I’ll over look the term “garbage animals”, but would like to point out that no animals are garbage they have just been taken from their wild homes and put under severe stress exacerbating any preexisting conditions that may have been survivable in the wild.
Many people sell WC/LTC imports and that is not necessarily a bad thing. Many of the species now marketed as CBB were WC imports a few generations ago. Without the people selling the imports we would be limited to native species only.

I would also like to point out that LTC means that the animal has been in captivity, period. Some importers count the LTC time as starting from they day they were captured in their native country so the term LTC really just means the same as WC. As far as any real standards go there are no standards determining what constitutes LTC.
ALL WCs or LTCs should be suspect of carrying parasite loads, even if the seller says they treated for parasites because a proper treatment regimen may not have been followed. In this case you were informed that they were untreated and should have understood that parasites were likely present.

Emails could have saved a lot of questions by interested parties but…..
Since you are not able to supply emails for us please outline the deal.

What EXACTLY was offered?

Were they sold to you as a breeder pair or was there a price for the male and a price for the female being set?

You were apparently informed that these were untreated animals so the parasite load point is moot in regard to the initial deal.

How was the shipping? Was the DOA on it's back when it arrived? Was there room in the container for it to be slammed around during shipping?

Was the animal alive when it arrived or dead in the shipping container?

How long after they arrived did you discover the death?

Did a Necropsy determine the cause of death or were you guessing based on parasites leaving the body?

Were you offered a free replacement animal shipped on the seller's dime?

Did the seller demand return of the DOA for a replacement?

How did you ship it/them back to the seller? Was that your choice of shipper or his?

Again what exactly did you pay for shipping, each way?

Mr. Dove

I am glad you have seen what this has come too. You also participated in the other 2 threads that I started on the general business section and shipping forums. If all interested parties could please goto those forums and read the what has already been said. You will find that I have done what anybody else would have done. My actions are no different then anyone else.

I also would like to point out I have not read too much of this thread already but I have already seen 2 bold face lies.

FIRST LIE.... he agrees these where sold to him as LTC...we did discuss that over email. But We had a phone conversation...several infact...it was stated that these where NEVER treated. They had parasites...who here would not expect never treated animals to not have parasites?

SECOND LIE...I had offered a replacement ...in fact the replacment was going to cost me a lot...I would have ended up making next to nothing on the deal. Not a bad exchange to do the right thing. He refused...insisting on sending my animal back...I agreed for him to do that. I never agreed for him to ship me the animal on my dime. He emailed me on Satuday morning informing me he was late getting in to town and he would be sending them out on sunday and he would send me the bill...I informed him that I would not be paying that bill and he would be better off recieving the replacment.

I also would like to point out...this guy is very rude...very quick to jump the gun and not rational in his thoughts. Without question I was refunding TOTAL what he paid in the begining. I have had people suggest too me I should not have refunded all of the cost of shipping.

Please tell me what I have done wrong...I will listen to all rational people on this board or the other 2 forums.

thanks

A question on the other forum was asked if a necropsy was done and was the dead animal returned.

NO on both.

He did send me pictures...I did not request them.

He did the right thing and called me while he was at the airport...he had never given me any reason to think he would lie...and also why wouls some one lie about the male? He had to be telling the truth...I said I had to think about what needed to be done.

I first offered a partial refund...he then said that would not be good...he needed both for his customer.

Which by the way turned from a friend to a customer over night...I assumed it still is a friend and he used the word customer to try and make me feel guilty.

I then responded with the 2 possibilites that where left...a replacement on my dime or he would have to ship the female back.

When I recieved the female I refunded the money paid as soon as I got home.

He theatened the BOI and Kingsnake. I came too fauna and began to ask questions...I felt I was right and still feel I am right based on responses in the other 2 forums.

Now that I have read a little more...nothing was EVER mentioned to me about the Female not eating with by email or phone. I have all emails saved...I will post emails that are appropriate.

Michael, I've read the other threads and I don't see what you seem to be getting from the responses there, as all the facts were not presented. From what was said here Jerry received a dead animal and an unhealthy animal. He returned the unhealthy animal to you and you should pay for that animals shipping cost.. Randy

What EXACTLY was offered?

1.1 LTC burmese Brown Tortoises

Were they sold to you as a breeder pair or was there a price for the male and a price for the female being set?

$700 shipped...I cover the shipping

You were apparently informed that these were untreated animals so the parasite load point is moot in regard to the initial deal.

How was the shipping? Was the DOA on it's back when it arrived? Was there room in the container for it to be slammed around during shipping?

impossible for it to be on its back in the container. Little movement was possible in the box it was shipped in.

Was the animal alive when it arrived or dead in the shipping container?

it arrived dead...he called me at delivery time.

How long after they arrived did you discover the death?

not a lot of time passed

Did a Necropsy determine the cause of death or were you guessing based on parasites leaving the body?

we both guessed.

Were you offered a free replacement animal shipped on the seller's dime?

Ask him...I will tell you I offered...actually read his posts and you will see I offered a replacment...he momentarily agreed. Then latter insisted on sending the female back.

Did the seller demand return of the DOA for a replacement?

I never demanded any return of the DOA

How did you ship it/them back to the seller? Was that your choice of shipper or his?

He tried UPS but they refused him...I informed he could ship it back the same way I shipped it to him...he did that.

Again what exactly did you pay for shipping, each way?


I paid $91 and change he paid $100 and change.

thanks

Everyone needs to reread this. Everything else is moot. Would you want to buy a sick or diseased pair of animals? I lied about nothing. Did I bore you with all of the information that is not relavent (like how they were packed)? No. Michael Enriquez is sending out sick and diseased animals...that is the bottom line. Should it be my responsible to pay to ship the sick and diseased animals back? Lastly, I was not rude until Michael started to hedge on covering shipping for his sick animals. When he basically told me "Nobody pays for shipping both ways"....Yes, I think that was good reason to be rude. He has already caused me enough efforts to get back his garbage animals. Finally, this person is a friend that made a request for me to get some animals for him...so what is the difference between calling him a friend or a customer.

Michael is using IRRELAVENT COMMENTS to get away from the facts. The facts are:

1. He sold a tortoise with a huge parasitic load after telling me many times just how healthy these were....and HE HAS HAD THEM IN HIS POSSESSION FOR 1.5 YEARS.

Fact 2. I did indeed tell Michael that there was a problem with the female. I was afraid that she would die in shipping on the way back, and he would try to get out of paying what he owed on the female.

Here is the email:

Mike,

When I brought the tortoise home, I attempted to dip her. She did not respond as my other tortoises as she did not drink nor defecate in the water. I tried dipping her again yesterday....same thing.

I had her walking around on the grass yesterday so she could get some UV, but she never grazed at all.

I have had greens available for the tortoise, and yesterday even bought some banana....thinking that if she does not eat banana, there is a major problem. She has been in moderate temps, between 60-80.

I leave for Texas in an hour, and my wife will be taking care of the tortoise.

Any recommendations?

Jerry



One other email for everyone to look at:

Mike,

LOOK NO RESPECTABLE TORTOISE RESELLER SELLS DISEASED, DEAD, AND DYING ANIMALS.

YOU created this entire problem. YOU need to resolve it.

You ship diseased animals. Since I have not yet had a chance to dispose of the male, would you prefer I take him to a vet for a necropsy, then show the results along with pictures of the dead tortoise full of worms to Kingsnake and Fauna? Had you taken care of your animals properly, this would be a non issue. This was not a delivery problem...this was your failure to properly care for your tortoises problem. I would not want her at any price. She is a liability. She is already on the way back to you.

You have wasted my time on both pick up and then shipping back. Fortunately, I have not had issues receiving with bad animals in the past.

Jerry
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Saturday, May 03, 2008 8:00 AM
To: Jerry Gach
Subject: RE: Dead Tortoise


look...nobody gurantees shipping charges.

I included the shipping charges with the animals...So i should only refund the $700 minus the shipping I paid.

I had decided to eat that. I am not eating the shipping charges both ways. If you insist on me paying the shipping both ways then I insist you keep her and I will have a male within the next 2 weeks. I found 1 but it will take me a week to get it.

mike


ANYBODY THAT SUPPORTS THIS, OR EXCUSES IT IS AN ABSOLUTE IDIOT. THIS IS THE KIND OF STUFF THAT DESTROYS THE REPTILE BUSINESS.

I would love to hear an intelligent rebuttal to support selling sick and diseased animals. I understand all the WC vs LTC issues. That is not an excuse for someone to be sending out animals with huge parasitic loads. These animals were not represented as just coming over WC. They were represented as 1.5 year LTC, extremely active and heavy. Michael not having wormed them only tells me that he thought they did not have a excessive worm burden.

WOULD ANY OF YOU WANT TO RECEIVE ANIMALS LIKE THIS?

Just for the record. When I opened the box at the Delta Dash Office and saw the first tortoise dead, I called Michael immediately. All talk about accepting a replacement animal was before I put everthing together...specifically.

1. Michael ships very professionally. It was not Delta or handling that killed the tortoise. It was Michaels lack of professionalism on sending sick/diseased animals. I did not expect to find a herd of worms coming out of this animals ass.

2. The surviving(barely) female would not eat, drink, nothing in 5 days.

After seeing the mess I bought into, I decided I did not want a replacement from someone that takes this poor care of animals...even if he gave me twice as many animals. Furthermore, I just wanted these out of my house so they did not infect any of my meticiously cared for animals.

3. Rather than give the questionable female to my friend/customer, I shipped it back to Michael. I would not do this to a friend or a customer. I have ethics that Michael does not.

Anything other than being sent sick animals is all moot. So, if Michael wants to make any other claims to look like he did everything he could to take care of this situation, he is looking like a fool.

MICHAEL ENRIQUEZ NEEDS TO BE DRIVEN OUT OF THIS BUSINESS. THERE IS NO PLACE IN THIS BUSINESS FOR SENDING OUT DYING ANIMALS BECAUSE HE IS TOO CHEAP OR UNCARING TO GIVE SIMPLE WORM TREATMENTS...PERIOD.

Nobody is disputing the fact they had parasites. I agreed that they had parasites...in fact you emailed...if i am not mistaken(I have to check) the be all end all of mountain tortoises...and he told you not to by WC...I said they where LTC never treated ...thats it.

Who in their right mind would not expect these Tortoises to have parasites...you do not make sense.

Many animals live fine with parasites...when given too much stress they can cause death...I have an entire colony of cherry heads and another colony of red foots that have never been treated. They eat fine...and they actually reproduce fertile eggs.

These 2 Tortoises where never into greens...they liked anything red and they ate a lot of mazuri...since you only offered greens and expected this Tortoise to graze no wonder it never ate.

where are the pictures of the dead tort and worms?

Michael,

So you admit that you are sending sick animals, but what was with our constant conversations about how healthy these were...1.5 years in captivity, all that stuff?

You have also been caught in a lie, as I just resent the email with my concerns about the female. What do you have to say about that?????

My concern really was that she would die also en route back to you, and you would try to get out of paying for her if that happened.

You are assuming again about the feeding. I have two 25 pound bags of Mazuri in my
garage...I tried feeding her romaine, mazuri, and bananas. Want me to take a pic of the large bags of Mazuri? I can't go to the grocery store and get those.

I have no reason to lie about any of this. I just want to be made whole and never deal with an ass that sells dead/diseased animals? AS SHOULD ANYONE READING THIS.

HAD MICHAEL ENRIQUEZ NOT SOLD ME DEAD AND DISEASED ANIMALS THAT HE REPRESENTED AS HEALTHY, AND COVERED ALL MY COSTS TO GET HIS GARBAGE BACK TO HIM...THIS WOULD NEVER HAVE MADE FAUNA. INSTEAD, I'M OUT TO EXPOSE MICHAEL FOR THE JERK THAT HE IS. IF YOU SUPPORT SENDING SICK AND DISEASED ANIMALS, SOMETHING IS WRONG WITH YOU.

5 days is an over statement. You got it on a Tuesday afternoon...maybe by the next day (wednesday) it might be comfortable in the cage. Wednesday, Thursday, Friday. You sent it back Saturday...3 good days. 2 half assed days.

Anybody selling animals that is reputable will guarantee live arrival I did. They did not arrive alive.

My 1st mistake is not stating what the guarantee was.

my first offer you did not like...a partial refund...I agreed to make you happy

my second offer you did not say no to until after a day or so...a replacement

my 3rd offer you agreed to after a day or so...return the animal

You had 3 to choose from..

My 2nd mistake was not stating very clearly that if you choose the last offer you would cover the shipping.

Now that I have experience this with you...I am going to take the advice given from others in the forum and have me a types up TOS and send it to all potential buyers before they decide to send payment.

I believe I am right and you are wrong.

I know this is a touchy subject for many here and it sucks an animal died...I did all that I could to satisfy this customer and it did not work. I will not be walked on and bullied into something that I believe is not right.

Could I be convinced...maybe...not bullied

I am done posting on this subject...but I will continue to read and if i see something convincing or am asked a question...I will respond.

Willows,

You asked to see pictures. Send me your email and I can forward them.

Not sure of the point. Michael has admitted to sending animals that were sickly:

Michael states:
"Nobody is disputing the fact they had parasites. I agreed that they had parasites..."

THE PROBLEM IS, MICHAEL SURE NEVER SAID ANYTHING ABOUT THAT WHEN WE WERE DISCUSSING THE HEALTH OF HIS ANIMALS.

SO MICHAEL, CAN YOU BE AN ADULT, AND PAY FOR THE MESS YOU CAUSED?????