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BEWARE! The Shell Shop of Central Florida shipping practices

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Rob @ RK Reptiles

Rob @ RK Reptiles

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I saw the ad and automatically knew something was up. The title of the ad is
1.1 Cuban Tree Frogs 2" for only $11.95 SHIPPED TO YOUR DOOR!
Click to expand...
I contacted them to find out their shipping method since there is no way they are shipping the animals express I e-mailed them through the ads e-mail and asked which carrier they would be shipping with and below is their response.

http://market.kingsnake.com/detail.php?cat=14&de=110668

Received: from [email protected]
id t.119.265e44bf (3657)
for <[email protected]>; Sun,
13 Jul 2003 22:22:20 -0400 (EDT)
Date: Sun, 13 Jul 2003 22:22:20 -0400 (EDT)
From: [email protected]
Subject: Re: Message about: 1.1 Cuban Tree Frogs
2" for only $11.95 SHIPPED TO YOUR DO...
To: [email protected]


I will be shipping using the cheapest 2-3 day service available in your area.
Thanks The Shell Shop
Click to expand...
 
How in the world do they expect them to survive? Especially in the middle of Summer.:(
 
Steve,

That's exactly what I said. I wrote them a long matter of fact to the point e-mail regarding their shipping practice. I would hope that they will now change their plans and ship in a overnight service. All this shows me is that they are trying to make a quick buck and have NO CARE WHATSOEVER for the animals.
 
For only $12, I can get a pair of guaranteed to arrive dead frogs?! What a bargain:rolleyes:

That name sounds familiar. Are they here in Brevard, or farther inland?
 
To top it off, their live arrival guarantee is only good on airline shipping.

I hate to think of how many people, mostly younger people I'm guessing, are going to get burned by that ad, and how many frogs are going to be given a death sentence.:mad:
 
Ken,

From their web site they list a 407 area code that says they are farther inland than us. I think they are the one located in old town Kissimmee. They have not yet responded to my e-mail to them (and I doubt they will). I have also reported them to KS as that is Animal abuse and am seriously thinking about contacting my F&W officer and letting him be aware of their practices as they should not be allowed to sell animals if that is how they are going to ship. Just because the Cuban Tree frogs live in our backyard does not make them a disposable commodity. Those people discust me.
 
Well I know last night when I looked at the web page it had a 407 area code listed and today it is an 813 area code.
 
I'm not sure if it matches up with the area code you have but...

I'm about 85% sure Jordan Sund (ShellShop, formerly Herpetological Concepts) lives in or very close to Tampa.
 
Seamus,

Thanks for the added information. They still should not be shipping frogs in that fashion EVER. I hope they get what they deserve if they do ship them like that. The worst part for whomever purchases then is that person has no recourse as their terms state that Live arrival is only available on shipment sent Airlines. What a rip-off crock of bull.
 
shellshop

I'm confused has anyone actually purchased anything from shellshop, or is everyone just complaining to complain? I HAVE and I can say they have always been wonderful to deal with. I have always recieved beautiful healthy animals from them, including 1.1 cuban tree frogs packed lovingly with dry ice. Jordan has also been very kind at returning my calls with any questions I may have after the sales were closed about care of the snakes, tortoises and turtles I have purchased. I hope this helps anyone who has read all this bashing to see this was all just gossip. CC
 
I don't understand something either Cindy, could you please explain to me how an email from the company stating they would be "shipping using the cheapest 2-3 day service available" is merely gossip?

Did they ship to you using "the cheapest 2-3 day service available?" or did they use a proper method and do you know for a fact that they always use the proper shipping methods?

Until you answer this you really haven't addressed the "gossip" here and set anyone's mind at rest.
 
Wow! What a coincidence!!!!!!!! Here's a rather small business that has a thread started about its own poor (read that as terrible/abusive/inhumane) shipping practices. THEN another person (a veterinary nurse, no less!) just happens to stumble onto Fauna, looks into this thing called the "BOI," finds that (wonder of all wonders) this one person she knows is being mercilessly bashed (for sending frogs through 2-3 day mail delivery in summer heat!), so she registers and post for the very first time in defense of Jordan!!

Man, that is LUCKY, isn't it?!?!?

By the way, Cindy, you have to actually post using your full name here on the BOI. If you don't, you risk having your post deleted, and that would defeat the lucky turn of events that brought you here to defend Jordan.

Don't get me wrong folks, lightening does strike twice every now and then, and people really do win those big lottery pots . . .I've just never seen it with my own eyes!

:D
 
Cindy,

Nobody is complaining to complain. I posted to let some information be known on this company. The practice or suggestion of shipping any live animal second or third day is substandard, ridiculous and borderline criminal. Anyone that would subject any animal to a 2-3 day trip in a box on purpose is just plain awful. Yes it happens from time to time with shipments being misplaced, misrouted, or lost by the carrier but not often and to do it on purpose is almost certain death for the animal. Specially an amphibian. They require moisture all the time otherwise they will dry up and perish. If you received your Cuban Tree Frogs from them in this fashion I am glad that they arrived safe and sound and alive but that is still no excuse to do it all the time for shipping them. This is not gossip in any form nor fashion. This person publicly posted the ad stating that they would ship for those prices. I personally e-mailed inquiring about the shipping method and that is what I was told by the person at The Shell Shop. No Gossip, no made up stories, no lies just posting the facts as they are for everyone to see.
 
I noticed that as well Darrin. What a co-ink-e-dink Also what is a Veterinarian Nurse? Are they not called Veterinarian Tecnician's?
 
Also I just noticed that she has her full name posted under her handle and under the junior member. I wrote her telling her she needed to post the full name before I saw it there myself.
 
shellshop

They shipped overnight, this isn't the first time I've been in this web site, It's just the first time I felt the need to register. My full name is in the profile jeez you guys are cut throat....and yes this is gossip. Cindy CARLEY P.S. The spelling of disgusting is this<
 
The vet clinics of 2000

We are now veterinary nurses. I work for a coporate Veterinary Hospital.......I feel so sucked in
 
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